Highlights | Package Includes - Small groups of 10-18 travelers guaranteed
- Round trip international flights NYC-Casablanca
Other departure cities available. Click on date of departure for selection and prices - Airline taxes & fuel surcharges
- 12 nights in First Class accommodations that evoke the local character
- All transfers and sightseeing per itinerary in modern air-conditioned vehicles
- 32 meals: 12 breakfasts, 11 lunches & 9 dinners (including a home hosted dinner, and welcome & farewell dinners)
- Bottled water during sightseeing excursions. Bottled water, coffee, and tea with all meals. Beer and wine included with dinner except on day 4
- Services of local English-speaking tour manager throughout
- Comprehensive, guided sightseeing and entrance fees per itinerary
- Active itinerary with unique cultural features
- Luggage handling for one bag per person
Tour Highlights - Thanks to our small group size of 10-18 travelers, we can get to the heart of our destination, visit places that other tours miss, and get to know the locals.
- Explore the remarkably preserved Volubilis, once a major African outpost of the Roman Empire
- Watch how leather is cut and dyed at the Chouwara Tannery
- Join a Fez family for a dinner of home-cooked fare in their dining room
- Meet the women of the Argan Oil Cooperative and see how they extract nutritive oil from this nut
- Camp in the Sahara under an endless canopy of desert stars
- Visit a facility in the rose-blanketed Dades Valley to see how rose water is made
- Explore Ait Benhaddou, an ancient desert village on an old caravan route
- Marvel at the circus atmosphere of Marrakesh’s Djemaa el Fna Square, bustling with acrobats, performers, and snake charmers
- Sample the vintages at the Val d’Argan Winery
- Stroll the inviting medina in seaside Essaouira, bustling with crafts shops and fish mongers
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Itinerary | DAY 1, Saturday - Depart the USA
Depart the USA for Morocco. Your overnight flight includes meals, drinks, and in-flight entertainment for the journey
DAY 2, Sunday - Arrive Casablanca/Transfer to Rabat
Arrive in Casablanca this morning. We will return to see more this legendary city at tour’s end. For now, we transfer to Rabat, a heady swirl of color, culture, and history. After lunch at the hotel, spend the afternoon at leisure. Tonight, join your fellow travelers for a welcome briefing. Following the orientation, we enter the medina for our welcome dinner at a local restaurant
Overnight: Villa Mandarine, Rabat
Meals: Lunch, Dinner DAY 3, Monday - Explore Volubilis & Meknes/Overland to Fez
After breakfast, we tour the capital. Begin with a drive past the beautifully tiled entrance to the Royal Palace, followed by a stop at Bab Rouah, or the city’s “Gate of the Winds,” so called because it’s been battered by Atlantic winds since its construction in 1197. We visit Hassan Tower, part of an unfinished mosque started by a 12th-century caliph. At the incredibly preserved Kasbah of the Udayas, we explore the fortress and take a shady stroll in the French-colonial Andalusian gardens. End our day at Chellah, the necropolis and ruins of an ancient Roman outpost. Next, we drive inland to Fez. Along the way, we stop to explore the UNESCO World Heritage Site of Volubilis, the once-bustling city and African administrative center of the Roman Empire. The site also has vestiges of the Berber civilization that took the city from Rome in AD 270. We continue to Meknes and view the Bab Mansour gate, beautifully patterned with zellij mosaics. After lunch in the city, we continue to Fez, arriving in time for dinner at a nearby restaurant
Overnight: La Perle de la Medina, Fez
Meals: Breakfast, Lunch, Dinner DAY 4, Tuesday - Tour Fez /Enjoy Home Hosted Dinner
We explore the sprawling medina of Fez by foot this morning. It’s said that this is the world’s largest car-free urban area; undistracted by traffic, you’re sure to agree that strolling here is a feast for the senses. We’ll enter via the Bab Boujloud, or “Blue Gate” and visit the famed Al-Bou Inania madrasa. Then, stop at the Chouwara Tannery to see how leather is cut and dyed using traditional techniques. At the Nejjarine Museum, browse the collection of wooden arts and crafts, then view copper craftsmen at work in Seffarine Square. Our tour ends at Karaouine Mosque and University, the oldest continuously functioning university in the world, founded in the year 859. After lunch in the medina, our guide leads us through the Jewish Quarter, or mellah, built in 1438. By the end of our walk, we’ll be at the King’s Palace. This evening, we’re the guests of a local Fez family for dinner. Over typical Moroccan, home-prepared food, we’ll connect with our hosts
Overnight: La Perle de la Medina, Fez
Meals: Breakfast, Lunch, Dinner DAY 5, Wednesday - Cross Middle Atlas Mountains/Drive to Erfoud
Today is a thrilling adventure into Morocco’s Middle Atlas Mountains. We begin with a stop in Ifran, a Moroccan ski resort. Then ascend scenic roads past pine groves and giant cedar trees. Midmorning, we cross the 6,000-foot pass and continue west toward the great Sahara. We have lunch in the village of Midelt. As we approach Erfoud, we have views of the remarkable Ziz Gorges and vast valleys
Overnight: Kasbah Xaluca, Erfoud
Meals: Breakfast, Lunch, Dinner DAY 6, Thursday - Experience Rissani/Off-Road to Sahara Camp
This morning, we explore the small city of Rissani on the edge of the Sahara. In this former caravan center, we wander its lively souk, and visit an 18th-century ksar. Then, stop to discover the ancient ruins of Sijilmasa on the River Ziz, once a bustling Berber city and medieval trade depot. We’ll pause to visit a local bread shop, where we’ll witness and sample an ancient culinary art. After lunch at our hotel, we journey into the Sahara Desert, stopping en route to share tea with some welcoming locals in a Berber tent. Later, settle in to our Sahara camp, where dunes rise and fall around us and we feel the adventuresome spirit of explorers of old. We witness an incredible sunset here and enjoy traditional music under a canopy of stars
Overnight: Xaluca Tented Camp, Sahara
Meals: Breakfast, Lunch, Dinner DAY 7, Friday - Explore Desert & Todra Gorge/Overland to Ait Ben Haddou
We awake amidst the silence of the desert this morning. Morocco’s natural beauty continues to astound us today. After breakfast, we leave our camp and make our way to the lovely oasis of Tinghir for lunch. But the real attraction here is the spectacular Todra Gorge, a deep ravine carved by the Todra River over millennia. There’ll be time to marvel at this sight before we continue to the Dades Valley, where roses bloom in profusion in springtime. The locals make good use of the prolific flower by producing rose water here. Dinner tonight is at our Ait Ben Haddou hotel
Overnight: Ksar Ighnda Hotel, Ait Ben Haddou
Meals: Breakfast, Lunch, Dinner DAY 8, Saturday - Visit Ait Ben Haddou/Travel to Marrakesh
Enjoy a leisurely morning. Perhaps start your day relaxing by the pool. Explore the neighborhood by foot. Or cover more ground, riding into the village on a bicycle borrowed from our hotel. Late this morning, we take time to visit the UNESCO World Heritage Site of Ait Benhaddou, a ksar – or fortified city – along a former caravan route. This is the true Morocco: a village that seem to rise from the sands. Its desert-dusted Kasbahs and maze-like warrens are sure to enthrall you. After lunch, we make our way to the magical city of Marrakesh
Overnight: Riad Karmela, Marrakesh
Meals: Breakfast, Lunch, Dinner DAY 9, Sunday - Tour Marrakesh/Experience Djemaa el Fna Square
Discover historic, exotic Marrakesh today, the “City of Ochre.” We begin at the 12th-century Koutoubia Mosque, its minaret still topped with four copper globes. Then, explore the ruins of El Badi Palace, where 360 rooms were once adorned with Italian marble and Sudanese gold. For a more recent archaeological find, we’ll see the richy decorated tombs of the Saadi dynasty. We pause for lunch in the medina, then venture out to the lush Palm Grove and Menara Gardens, two lovely oases watched over by the snow-capped Atlas Mountains. We end our thrilling day in a thrilling spot: the famed Djemaa el Fna square, a dazzling display of acrobats, story tellers, and snake charmers. Take your time and absorb this vibrant kaleidoscope of culture, torn from the pages of Ali Baba
Overnight: Riad Karmela, Marrakesh
Meals: Breakfast, Lunch DAY 10, Monday - Explore Marrakesh at Leisure
Take today to revisit some favorite spots from yesterday’s tour. Or explore on your own with guidance from your Tour Leader. This evening, get the details about henna painting during a talk and demonstration. We dine out a local restaurant tonight
Overnight: Riad Karmela, Marrakesh
Meals: Breakfast, Dinner DAY 11, Tuesday - Visit Winery & Argan Oil Cooperative/Travel to Essaouira
We have a leisurely morning before departing Marrakesh. You might be surprised to learn today that Morocco produces wine. But the proof is in the grapes of the Val d’Argan Winery. The owners invite us to stroll the vineyards, then we’ll sample some of their vintages and stay for lunch. Later, we stop at the Argan Oil Womens Cooperative to learn how this skin-nutrifying elixir is extracted from the argan nut. We arrive in Essaouira in time for dinner on your own
Overnight: Dar L’Oussia Hotel, Essaouira
Meals: Breakfast, Lunch DAY 12, Wednesday - Discover Essaouira/Gnawa Khamila Performance
Seaside Essaouira has grown into an artist’s enclave over the years, and this makes for a fascinating mix of ancient and modern sensibilities. We’ll introduce you to its culture with a stroll through the vibrant medina and its bustling fish market. After a seafood lunch, the rest of the afternoon is yours to explore its inviting ancient streets. This evening, we learn about traditional music during a talk with a local expert, followed by a Gnawa Khamila performance and dance
Overnight: Dar L’Oussia Hotel, Essaouira
Meals: Breakfast, Lunch DAY 13, Thursday - Travel to Casablanca/Enjoy City Tour
Transfer to Casablanca today, stopping en route for a light lunch in a local restaurant. Upon arrival, we see the fabled city’s important sights, including the Mohammed V Square, the city’s administrative seat. Next, marvel at the massive Hassan II Mosque, dramatically perched on a promontory on the Atlantic. Its indoor and outdoor space can accommodate 105,000 worshippers. In the Habous district, we peruse the market and admire the exterior of the Royal Palace. Tonight, we’ve selected a special venue for our farewell dinner
Overnight: Kenzi Tower Hotel, Casablanca
Meals: Breakfast, Lunch, Dinner DAY 14, Friday - Depart for the USA
After breakfast, transfer to the airport for your flight home
Meals: Breakfast |
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Optionals | Book your Optional Tours before you travel and see more, save time, save money, and protect your investment. Tours purchased while traveling may cost an extra 10% or even more! Tours often sell out - avoid disappointment! Save your cash - many countries do not accept credit cards. Travel insurance only covers services purchased prior to departure. | | Book your Optional Tours before you travel and see more, save time, save money, and protect your investment. Tours purchased while traveling may cost an extra 10% or even more! Tours often sell out - avoid disappointment! Save your cash - many countries do not accept credit cards. Travel insurance only covers services purchased prior to departure. |
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Dates & Prices | Step 1: Select Your Featured Hotels Step 2: Click a Date to Book Online
OR: Click here to create your own flexible vacation |
| Dates & Prices | Land Only | Air & Land | | Dates & Prices | Land Only | | Dates & Prices | Air & Land | | 2013 | Sep 14 (Sold Out) | $2639 | 3749 | Sep 21 (Sold Out) | $2299 | 3699 | Oct 19 (Sold Out) | $2639 | 3789 | Oct 26 (Sold Out) | $2419 | 3529 | Nov 2 (Sold Out) | $2639 | 3799 | | Nov 9 | $2629 | 3679 | | Nov 16; Dec 7 | $2419 | 3469 | | Create Your Own Flexible Vacation |
*Not Included:
Prices do not include optional tours and gratuities for guides/tour managers.
Land only prices do not include arrival/departure transfers
Additional Information:
Passengers arriving to Casablanca on Day 2 should select flights that arrive no later than 11:30 am. Transfers to Rabat will depart at approximately 12:30 pm. Rabat is approximately a 1.5 hour drive from the Casablanca airport.
Sep 21 departure will be accommodated at the Les Merinides in Fez. Triple Rooms will be accommodated in a Single Room & Twin Room. Due to limited space on the small jeeps used to travel from Erfoud to overnight stay in the desert, only one small piece of luggage per passenger is permitted. Additional luggage will be stored overnight at the Erfoud Hotel and returned back on Day 8. Luggage should be locked and valuables left overnight in the hotel safe. Please pack a small overnight bag.
Entry Requirements:
Passengers traveling abroad require a passport valid for six months beyond their travel dates. All travelers are responsible to check if a visa is required for all countries on their itinerary. For visa information,
check our Visas page.
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| PLEASE NOTE: | When amending travel dates or number of nights, your flexible package will include flights and hotels only. You will have the opportunity to add additional services prior to finalizing your reservation. |
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| Although most of the planning and preparation is taken care of for you, there are still a few things you should know and some details you should take care of to ensure your comfort, safety and peace of mind. Please review the following information before your departure to ensure that any surprises along the way will only be pleasant ones. | | Passports and Visas | It is each traveler's responsibility to have a passport valid for at least 6 months after the date of travel and a visa if required. Please check the information at virgin-vacations.com/visas.aspx for the specific country/region you are visiting for more details. IMPORTANT: Passengers who are not U.S. citizens must check with the respective consulate or a visa agency to determine what personal identification is required. Passengers who enter, leave and then re-enter the same country on their itinerary should check if they require a double-entry visa. Passport applications are available at most U.S. Post Offices, as well as at regional Passport Agencies. Passengers requiring visas, whether obtained in advance or locally upon arrival, should ensure that their passport has unstamped visa pages.
| | Trip Preparation | A little pre-planning can make your trip go a lot smoother. Several weeks before your trip, make a list of what you will need to take with you. Make sure your personal documents (passports, visas) are in order and that you have enough prescription medications to last through the trip. We suggest that you make photocopies of passports, visas, and any other important travel documents and pack them separately from the originals. Pack a list of medications including dosage and generic names. If you lose the originals while traveling, you'll have copies for easier reporting and replacement. You may consider bringing a small supply of over the counter medications for headaches and/or anti-diarrhea pills (especially when traveling outside of the USA and Western Europe). We recommend that you pack a portable alarm clock. Avoid placing valuables such as cameras in your checked luggage.
| | Cell Phones & Calling Cards | You may wish to carry a cell phone while traveling overseas. Check with your cell phone provider if your phone will work in the destination(s) you are visiting. U.S. service is dominated by the CDMA technology standard, while most of the world uses the incompatible GSM standard. Some U.S. providers do offer GSM, but you may incur high international roaming fees. With GSM, however, you can often choose to have your phone unlocked and then add a local SIM card for lower fees. If you can access the Internet as you travel, you can take advantage of email or a Skype Internet telephone (VOIP) account for the best value. Alternatively, you may investigate renting a cell phone before you leave or buying an inexpensive phone locally.
When calling the U.S. from a foreign country, you may also use a prepaid calling card; normally, the only additional charge (besides the prepaid long distance charges) is a local fee of a few cents and possibly a connection fee if you are using your card at your hotel. It is best to check with the hotel’s reception desk prior to making phone calls to avoid unexpected charges.
| | Making Telephone Calls from One Country to Another | When dialing a number from one country to another, you should proceed as follows: dial your country's Exit Code + destination Country Code + Phone Number.
For most countries, the exit code is 00. Exceptions include the USA and Canada (011), Hong Kong and Cambodia (001), Australia (0011), and Russia (8 Pause 10*). For Brazil, please consult with the local telephone company. If the international number you wish to call starts with a 0 (zero), you must drop this starting digit when dialing the number.
| | Wireless Internet Access | Passengers traveling with WiFi enabled devices (such as a personal computer, smartphone, tablet, or digital audio player) may be able to connect to the internet via a wireless network access point (or hotspot). WiFi access in hotels and/or cruise lines often involves a fee which, in some cases, can be very expensive. Passengers requiring internet access can often locate free WiFi hotspots such as libraries or coffee shops. Hotspots can often be located and planned in advance via an online search. Planning ahead may help avoid unnecessary fees.
| | Staying Healthy While Traveling | All travelers should familiarize themselves with local conditions, such as high altitude or required immunizations, which could affect their health. We recommend you consult with your personal health-care provider, the Centers for Disease Control (www.cdc.gov) and/or theWorld Health Organization (http://www.who.int/en/) for their recommendations.
There are several easy steps you can take to stay healthy while traveling which may help prevent contracting an illness while away from home.
- Watch what you eat. Try new foods in modest quantities, and depending upon your destination, you may want to avoid street foods, salad bars, raw vegetables and fruits, unless they have thick peels like bananas or grapefruit.
- Stay hydrated. Drink bottled water and avoid consuming ice cubes made with tap water.
- If you have allergies to foods, medications or insect bites, or have any other unique medical issues, consider a medical alert bracelet and/or a physician’s note detailing required treatment should you become ill.
- Wash your hands regularly and carry hand sanitizer.
- Where appropriate, pack sunscreen and insect repellant (for both active and warm destinations).
- You may also want to bring a small first-aid kit with bandaids, antibiotic cream, pain killers, bug bite cream, digestive aids like antidiarrheal or anti-bloat medications, antacids, and cold medicine. This is in addition to any prescription medications which should be adequate for the entire trip.
| Notice on Aircraft Cabin Insecticide Treatment - Please note that some countries may require aircraft cabin insecticide treatment for in-bound foreign flights. A list of such countries is available at:
http://www.dot.gov/office-policy/aviation-policy/aircraft-disinsection-requirements.
| | Climate & Clothing | Morocco - Spring and Autumn: 55–75°F; Summer: 65–95°F; Winter: 45–65°F. Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops). In summer, bring a hat and sunscreen.
Morocco Average Temperatures: www.virgin-vacations.com/weather/mediterranean/default.aspx#morocco-weather
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| E-Tickets & Check-In Procedures |
Please review the flight itinerary included in your documents. Print and carry a copy of the air itinerary which contains the record locator (airline reservation number) and e-ticket number(s). At check-in, be prepared to provide your government issued identification (valid passport) and your e-ticket itinerary/ ticket numbers to the agent in order to receive your boarding pass.
If your flight itinerary displays a flight as “Operated By” another carrier, you should check-in at the desk of the “Operated By” airline. When you arrive at the airport, check the airport monitors for updated check-in desk listings.
An e-ticket (electronic ticket) represents the purchase of an airline seat. This form of ticket has replaced almost all formerly provided paper tickets. The e-ticket exists only as a digital record in the airlines computers. In most cases your reservation will be confirmed solely on the basis of your government-issued identification. However it may still be necessary to present the e-ticket itinerary which contains your specific reservation code and ticket number(s). Once confirmed, your luggage will be checked-in and a boarding pass provided.
Advance online check-in is available on some airlines. If available, you may enter your airline confirmation number or Flight Ticket Number at the airline's website, and print the boarding pass on your home printer within twenty-four hours of departure. Airlines without advance online check-in require you to present your identification and e-ticket numbers at the airport self-service kiosk or check-in counter.
When e-tickets cannot be issued, you will receive paper tickets.
If your tour program includes foreign domestic flights, and those tickets are not included together with the e-ticket itinerary in these documents, a separate voucher(s) confirming those services will be included. You will receive those tickets at your destination from a Virgin Vacations representative.
| | Airline Flights | Please check in at least three hours prior to the scheduled departure time to allow for security steps. Many airlines do not permit check-in less than one hour prior to the scheduled departure time. Passengers connecting from another point within the USA should check their luggage through to their final destination, and although problems with lost luggage have been minimal, it is a possibility. Certain carriers do not allow baggage “interlining,” and luggage must be checked separately for each flight. When you check your luggage, we recommend that you verify where your luggage is being sent. If you are connecting from a domestic flight which is delayed for any reason, causing you to miss your international flight, you must ask the airline for assistance in getting you to your destination. Since all airline tickets are issued on special fares which carry restrictions and penalties if changed, you must have the airlines responsible make alternate arrangements on your behalf as Virgin Vacations has no authority or control over airline activities and policies. Do not leave the airline check-in desk until an alternative itinerary has been confirmed for you.
Passengers are recommended to reconfirm their flights 72 hours prior to departure, and to reconfirm seat assignments, special meal requests and frequent flier numbers, as applicable. In the event of an airline schedule change, Virgin Vacations will make every effort to inform passengers of the schedule change and new flight schedule prior to departure. Virgin Vacations is not responsible for schedule changes including, when applicable, changes in routing and/or the number of stops in the itinerary. Virgin Vacations is unable to provide compensation for schedule changes or cancellations implemented by an airline. In the event of any change in flight itinerary made directly between passengers and their airline, it is the passengers' responsibility to advise Virgin Vacations of amended flight details in writing to service@virgin-vacations.com. Virgin Vacations cannot be held responsible for land services, including arrival and/or departure transfers, if flights are changed without its knowledge.
| | Connecting Flights | When connecting between flights in major international airports, you may need to pass through two or more security checkpoints. Therefore, we recommend that you proceed immediately to the gate area for your connecting flight to avoid any unexpected delays which may cause you to be late.
| | Airline Luggage Restrictions | Most international airlines are consistent with regard to the number and weight of the pieces you may check and bring onboard. Domestic carriers, both inside and outside of the USA, typically on small aircraft, may differ. Therefore, we suggest that you check in advance if you are concerned about size or weight restrictions of hand and/or checked luggage. The FAA now restricts carry-on baggage to one bag plus one personal item (purse, briefcase, laptop computer, etc.) per passenger and some airlines may have additional restrictions. Most airlines apply charges for checked bags. For detailed information regarding your airline's checked baggage policies please visit http://www.virgin-vacations.com/baggagefees.aspx. Airline policies vary and may change at any time. Virgin Vacations is not responsible for any excess luggage/ weight charges levied by an airline.
| | Airline Seats | Airline seats are confirmed whenever possible. Some airlines and/or fare types do not allow for pre-seating and require this be done at airport check-in only. Even when seats are pre-assigned however, you may wish to contact the carrier one to two weeks prior to departure to reconfirm your seats. In many cases there are equipment changes after your initial booking which can cause airplane seating reconfiguration.
| | Frequent Flier Programs | Passengers are responsible to contact their airline directly regarding mileage eligibility and accrual. Airline frequent flier programs determine whether to award miles in part or total based on their own rules which are updated frequently. Some discounted or promotional airfares as well as some code-share flights are not eligible for mileage accrual. Gate 1 Travel will record frequent flier numbers when provided by the passenger prior to travel documents being issued. However, the addition of frequent flier numbers to airline records does not guarantee mileage eligibility which is at the sole discretion of each airline. Airline schedule changes may result in flights which were originally eligible for mileage accrual no longer being eligible. We highly recommend passengers to provide their frequent flier account information whenever checking in online and/or at the airport check-in desk. After travel has commenced, it is often not possible to apply for frequent mileage credit. Passengers are also responsible to determine whether previously earned mileage may be applied to flights to secure upgrades.
| | Frequent Flier Programs | Passengers are responsible to contact their airline directly regarding mileage eligibility and accrual. Airline frequent flier programs determine whether to award miles in part or total based on their own rules which are updated frequently. Some discounted or promotional airfares as well as some code-share flights are not eligible for mileage accrual. Virgin Vacations will record frequent flier numbers when provided by the passenger prior to travel documents being issued. However, the addition of frequent flier numbers to airline records does not guarantee mileage eligibility which is at the sole discretion of each airline. Airline schedule changes may result in flights which were originally eligible for mileage accrual no longer being eligible. We highly recommend passengers to provide their frequent flier account information whenever checking in online and/or at the airport check-in desk. After travel has commenced, it is often not possible to apply for frequent mileage credit. Passengers are also responsible to determine whether previously earned mileage may be applied to flights to secure upgrades.
| | Airline Tickets | Most airline tickets are issued using special fares which cannot be changed or canceled without incurring additional cost. Should you lose or misplace your tickets while traveling, you should immediately notify the airline. In most cases they will have you complete a Lost Ticket Indemnity Form, and for a fee, issue replacement tickets.
| | Code-share Flights | Many airlines participate in alliances and special agreements with other airlines which permit passengers to travel from one point to another using more than one carrier. While your ticket may indicate that you are flying with one carrier (eg: Delta), you may find that you are actually seated in a plane belonging to another carrier (eg: Alitalia). Please review your airline itinerary carefully to determine which airline you should go to for check-in; if your flight is operated by a carrier other than the primary airline indicated on the itinerary, your itinerary will state "Flight Operated by (Airline)." If you have any concerns regarding which airline to check-in with, you may contact the airline directly or Virgin Vacations for clarification.
| | Luggage | All Virgin Vacations land tour packages allow one piece of luggage per person, plus carry-on bag. Please refer to “Airline Luggage Restrictions” for guidance regarding airline policies and charges for checked bags. As Virgin Vacations will not be responsible for loss or damage to luggage and personal belongings, you MUST report any loss or damage immediately at the time of the incident and obtain a written report from the local authority for submission to your insurance provider. Avoid placing valuables such as cameras in your checked luggage. If your luggage is lost or damaged by the airlines, a baggage claim form MUST be filed with the carrier before leaving the airport. Any cost to retrieve luggage will be your responsibility and you should retain receipts to submit to your insurance provider. See www.virgin-vacations.com/luggage.aspxfor Important Baggage Information for U.S. Travelers.
| U.S. Hazardous Materials Restrictions - Federal law forbids the carriage of hazardous materials aboard aircraft in your luggage or on your person. A violation can result in five years’ imprisonment and penalties of $250,000 or more (49 U.S.C. 5124). Hazardous materials include explosives, compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives and radioactive materials. Examples: Paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radio-pharmaceuticals. There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet articles carried in your luggage and certain smoking materials carried on your person. For more information, visit www.tsa.gov.
| Luggage Allowance for travel to Sahara Desert - Due to limited space on the small jeeps used to travel from Erfoud to overnight stay in the desert, only one small piece of luggage per passenger is permitted. Additional luggage will be stored overnight at the Erfoud Hotel and returned back on Day 8. Luggage should be locked and valuables left overnight in the hotel safe. Please pack a small overnight bag.
| | Avoiding Jet Lag | In order to minimize fatigue and general restlessness caused by jet lag, there are a few steps you may take including switching to your destination time zone when you board the plane, by sleeping and eating according to the new schedule, avoiding heavy eating, caffeine or alcoholic beverages before or during your flight, and by drinking plenty of water and/or fruit juice while flying. Try to sleep on overnight flights and then, upon arrival, avoid the temptation to nap until nighttime.
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| Arrival Procedures | Upon arrival, please complete immigration formalities and claim your luggage. If your program includes airport arrival transfers, check your voucher for specific instructions, as they vary with every destination. In most cases, you will be met after passing through Customs by the local representative who will be holding a Virgin Vacations sign and/or a sign with your name on it. In some instances you will be instructed to walk a short distance to a transportation counter. The company's name and location will be printed on your voucher. If for any reason you do not connect with the Virgin Vacations transfer personnel, go to the Tourist Information Desk and ask them to page the Virgin Vacations representative or phone the number on your voucher.
| | What To Do When Your Flight Is Delayed | Airlines do not share flight manifest information. Therefore, the only way we may learn of a delay or schedule change while you are traveling is from you, the traveler. The sooner you are able to contact one of our offices, overseas or in the USA, the better we can respond. Virgin Vacations is only able to guarantee pre-reserved arrival transfers for up to one hour from the scheduled time, no matter the cause. In case you are delayed for any reason, and are unable to follow the instructions on your voucher, please make independent transfer arrangements and retain your receipts. Unused tour services, including transfers and hotel nights are not refundable. Upon your return home you will need to contact your airline and/or insurance carrier to investigate the possibility of reimbursement for any unused tour services.
| | Departure Procedures | If your program includes departure transfers, instructions will be stated on your voucher or provided locally.
| | Transfers | Due to local traffic and other extenuating circumstances, we ask that you allow 30 minutes from your scheduled transfer time for our representative to arrive. This includes hotel, airport and cruise transfers. Such possible delays are taken into consideration in scheduling transfers and you should therefore have no concerns about arriving late for your tour, flight or cruise. For transfers from a hotel, let the hotel reception desk or concierge know that you are waiting for a transfer. In the case of a missed transfer, reimbursement for your out-of-pocket expenses will be considered provided you obtain a written statement from the hotel's front desk verifying the length of time you waited, and the time you left the hotel, and a receipt for your transportation with time and date.
Escorted tour programs include transfers, providing you have purchased airfare from Virgin Vacations to arrive and depart on the scheduled tour dates. If you are traveling independently, you may purchase the transfers from Virgin Vacations or contract your own method of transportation to the hotel or cruise ship.
The cost of a transfer is more expensive than hiring a taxi, as a Virgin Vacations transfer necessarily includes round trip service, or 'dead-leg'. Often the places of call (airports, seaports, hotels) demand entrance and parking fees, where drivers may have to wait for up to an hour. Passengers comfortable hiring a taxi on their own and do not require assistance will save money
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| Hotels | Virgin Vacations has carefully selected each hotel based on overall quality, location, price, food, service, and cleanliness. All rooms are standard rooms with two single beds and private facilities, unless you have specifically requested and paid for an upgrade. Room selection is strictly at the discretion of the hotel management. We reserve the right to make hotel substitutions with those of equal standard.
| | Hotel Check-in/ Check-out | Check-in time is usually 4pm or later. Check-out time is 12 noon. If you will be arriving early in the day or departing in the evening, hotels will usually allow you to store your luggage in their luggage room. Ask at the front desk if the hotel can check you in earlier, or let you stay later.
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| Eco & Sustainable Tourism | We support global efforts to create a more eco-friendly world, intolerant of any forms of cruelty, abuse and intentional environmental destruction. To that end we ask that our clients maintain a watchful eye as they travel, and report any abuses they may encounter. One of the many benefits of tourism is the shared cultural knowledge and ultimate elimination of negative behavior through education. We rely on your good feedback to enable this element of symbiosis. As you travel to and learn about foreign cultures, we ask first and foremost that you practice tolerance and respect for local customs.
| | About Your Sightseeing | To ensure a pleasant and fair experience for passengers on our escorted tours, there is a mandatory seat rotation policy on our motor coaches which will be organized by your Tour Manager. When travel dates coincide with religious holidays and national celebrations, some monuments and sites may be closed, sometimes without prior notice. On these occasions, escorted touring itineraries may be amended to reflect these closures. Occasionally, during holidays and certain periods, and/or due to other unforeseen circumstances including weather conditions, there may be last-minute changes, sometimes after arrival, which may affect the sequence of the tour and locations visited. National monuments and tourist sites regularly undergo renovations, which can obscure the monument's view. No tour will be canceled due to renovations, however Virgin Vacations will decide based on the conditions whether to amend an itinerary.
| | Land Only Passengers (Escorted Tours) | Your tour manager will contact you after your arrival at your hotel. Passengers who have not purchased arrival transfers from Virgin Vacations should proceed directly to the hotel for checkin. The details of the hotel can be found in your documents.
| | Purchasing Tours Locally | On escorted tours, the guides will generally sell optional tours to passengers who have not pre-purchased them. Payment can be made by cash or credit card, unless otherwise noted below. This does not apply to Independent packages. Please see Virgin Vacations Terms & Conditions for more information. www.virgin-vacations.com/terms.aspx#optional
| Independent Activities - Virgin Vacations itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently and with due consideration. Virgin Vacations is not responsible for any activities not expressly included in its programs. Caution should be exercised when selecting certain activities that may require physical strength, coordination or exertion. Particular care should be taken when considering animal rides, such as on camels, mules or horses
| | Currency | We suggest getting a small amount of currency for the first country you're visiting before you leave the U.S. It is a good idea to carry a chart with you to help you convert U.S. dollars to the local currency. It's also a good idea not to carry too much money. Many countries have ATM machines that accept most U.S. ATM cards, but be sure you know your ATM password in numbers-the keypads on foreign ATMs don't always have letters. ATM machines will only dispense cash in local currency. Check with respective consulates to learn current currency allowances and requirements. Use your credit card whenever possible. Should you decide to carry cash or travelers checks, exchange them at banks where the rate is more favorable than at hotels or exchange bureaus. Please note that many banks and most vendors will not accept or exchange $100 bills. We suggest to carry $20 bills or smaller.
| Morocco - The Moroccan Dirham is the currency of Morocco.
Please be aware that ATMs are mainly found in banks in major cities. However, not all machines accept all cards. Hotels do not usually have ATMs. When traveling to southern regions of the country including Ouarzazate and Zagora, ensure that you have sufficient cash on hand, as ATMs will not be available. It is recommended to carry cash in small denominations in local currency or in US $1 bills to make tipping and minor expenses easier.
| | Credit Cards | While credit cards are accepted in most destinations, it is advisable to carry local currency. Inform your credit card company that you are traveling to avoid your card being blocked for security reasons.
Most US-issued credit cards rely on magnetic-strip technology rather than embedded microprocessor chips which are increasingly common overseas. These “chip-and-PIN” cards require users to punch in a personal identification number (PIN) instead of signing for a purchase. For example, many automated ticket kiosks, such as those commonly found at train stations, gas pumps and parking garages, don’t accept cards without a chip and PIN. Most cash registers are equipped to handle American cards but if you encounter difficulties, offer an alternative credit card or politely insist that the cashier keep trying to swipe the credit card. ATMs typically recognize and accept US issued debit cards. For travel to Europe, should you anticipate using ticket kiosks or purchasing train tickets locally, you may consider buying tickets and other basic purchases prior to departure.
| | Shopping | Most people enjoy bringing home at least one souvenir from the countries they visit. However, some find any amount of shopping to be too much while others never find enough opportunities.
We have built into our Escorted itineraries a few shopping stops at recommended spots. These stops are designed to enhance your experience by providing an opportunity to see first-hand quality locally-crafted merchandise which you may not be able to find alone. Shops are checked to ensure the quality and authenticity of the products they offer, and we limit guides from visiting other locations. In some cases, we plan these stops to provide an opportunity to use clean bathrooms and to stretch your legs.
While shopping independently, we advise you to exercise care and common sense when making any purchase. Always get a formal receipt. And remember that, just like in this country, if a deal seems too good to be true, it probably is!
About Tax-Free Shopping
Tax-Free Shopping (TFS) allows shoppers to reclaim the VAT (Value-Added Tax) or GST (Goods and Services Tax) they have paid on their shopping in some foreign countries. Currently, about 50 countries allow foreign visitors to have their taxes reimbursed. TFS is subject to national regulations such as minimum spend and restrictions on the types of products on which it can be claimed. TSF is currently available in Argentina, Australia, Austria, Belgium, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Indonesia, Ireland, Israel, Italy, Japan, Korea, Latvia, Lebanon, Liechtenstein, Lithuania, Luxembourg, Mexico, Morocco, The Netherlands, Norway, Poland, Portugal, Russian Federation, Singapore, Slovenia, Slovakia, Spain, South Africa, Sweden, Switzerland, Thailand, Turkey and the United Kingdom. Eligible countries and their specific regulations are subject to change at any time including the % of VAT which is reclaimable and the minimum purchase amount restriction. When planning to shop in a country with Tax-Free Shopping and to reclaim VAT/GST taxes, we recommend that you check the current regulations prior to completing your purchase. In many cases, stores will display signage such as “VAT Refunds for Tourists.” Normally, you will need to present your passport and receive a VAT Refund Application form(s) from the store along with an explanation of how to claim your refund. Sometimes this is completed at the airport upon departure or later via mail from your home. Service fees may apply. Alternatively, you may choose to work with a fee-based VAT Refund Service.
U.S. Customs & Shipping Charges
You may carry items with a fair retail value totaling $800 into the U.S. Taxes may be applied to the next $1,000 worth of merchandise. U.S. Customs determines the value of your items, often honoring a genuine sales receipt. Items which are shipped home are always subject to duty when received in the U.S. (in addition to shipping charges). Some shops may offer to include shipping and duties in the price but this typically means shipping only to the customs facility closest to you and payment only of the export duties; you would still need to collect the item and pay U.S. import duties. Please be aware that it is illegal to import products made from endangered animal species. U.S. Customs & Border Protection will seize these items, as well as most furs, coral, tortoise shell, reptile skins, feathers, plants, and items made from animal skins.
| Morocco - Shopping is an experience in itself in Morocco, with vibrant souks, markets, and bazaars staffed by vendors hawking their wares. In cities, the Medina districts offers a glimpse into daily life, as well as an assortment of interesting goods, ranging from hand-tanned leather products to fine carpets and pottery. Local vendors can be aggressive and at times even intimidating. Haggling is expected. One bargaining trick is to find a fixed-price store to get a better sense of what a reasonable price for the item of interest would be.
Credit Cards may be accepted at large stores. Vendors in souks and medinas will likely only accept cash.
| | Your Safety is Very Important |
Prior to your trip, we strongly recommend that you visit the website of the U.S. Department of State at www.travel.state.gov, specifically the section which addresses International Travel. You should read the tips for foreign travel and travel warnings for the country or countries that you plan to visit. It is also important that you do not allow your common sense to take a vacation while on your trip. Here are several tips which, if followed, will save much potential hardship:
- Be aware of potentially dangerous places and situations as you would be at home. Avoid wearing expensive jewelry and carry your valuables concealed in inside pockets or hidden pouches. Your objective is to avoid drawing attention and to blend in with the crowd
- Don't put all your valuables (money, credit cards, passports, etc.) in the same place (in case one wallet is stolen, you should have other valuables and identification in another safe place)
- Do not leave valuables laying loose in your room. Use the hotel safe. Keep copies of your passports, credit card numbers and travelers checks numbers in the hotel safe
- Credit cards are generally accepted everywhere and are safer than traveling with large amounts of cash
- Do not pack valuables (cameras, computers, jewelry, etc.) in your checked luggage. Keep hard-to-replace valuables with you in your carry-on bag
- Keep wallets safely tucked into front trouser pockets and/or wear a money pouch inside your clothing
- Carry handbags close to your body, shoulder bags the cross-body method with the bag in front of your body.
If you've purchased an escorted tour program, your travel documents will include telephone numbers of local Virgin Vacations representatives who will do their utmost to assist you in the event of an emergency. The numbers are printed on your Virgin Vacations vouchers. Please copy the numbers. Once you relinquish the voucher, you will not have this information. Passengers traveling independently should employ the services of hotel concierges and local authorities.
| | Tourist Street Scams |
Pickpockets and thieves can destroy an otherwise wonderful holiday. Be mindful of these precautions to help avoid being scammed or robbed:
- Remain alert and cautious. Be wary of any unusual contact or commotion in crowded public places, including train stations, markets, subways and tourist sites;
- Be especially careful when traveling independently, or leaving your tour group to explore on your own. Try not to travel alone, especially at night. Avoid narrow alleys and poorly lit streets;
- Use only official taxis and check the change you receive from all taxi drivers and vendors;
- Beware of pickpockets often working with an accomplice who will distract you by spilling something on you, dropping a wallet or other seemingly valuable object, or tripping and falling down in front of you;
- Beware of aggressive street vendors who may approach you offering a demonstration which may end with you being pressured to purchase an item or act as a distraction for another pickpocket;
- Don’t tip beggars;
- Wear the shoulder strap of your bag across your chest;
- Carry modest amounts of cash (US dollars) in small denominations so that you can avoid flashing large bills when paying for small items;
- ATM machines can be a convenient way to carry less currency. However those machines too can be used for robbery. Be wary of anyone who can look over your shoulder when inputting PINs. Another scam involves rigging the machine with a plastic insert which makes your card retrieval difficult; the thief then removes your card after you walk away;
- If you are confronted, do not fight back - give up your valuables. If your possessions are lost or stolen, report the loss immediately to the local police and keep a copy of the official report for insurance claims.
| | Local Emergency Phone Numbers | Morocco- Ambulance/Fire: 15
- Police: 19
| | Languages | Morocco - Arabic is the local language. French is taught and used universally for commerce. Spanish is spoken in some northern regions.
| | Electricity | Please note: The U.S. uses 120 volts and you can purchase a converter and transformer at most hardware stores for your 120V appliances.
| Morocco - The voltage used is 220 volts.
| | Code of Conduct | Morocco - Morocco is an Islamic country. Shaking hands is a standard form of greeting. Normal courtesies should be observed. Casual dress is acceptable, but women should take care to dress modestly. Beachwear should be confined to the beach and poolside. While freedom to practice one's religion is guaranteed and non-Muslims are not harassed, proselytizing is prohibited and even a discussion of religion in public may violate this restriction. Smoking is very common.
| | Gratuities | Tipping is always a matter of personal discretion. For your convenience, please use the summary below as a guideline for recommended gratuity amounts. Gratuities may be paid in U.S. Dollars or local currency equivalent. Please be aware that tipping is considered by many locals to be a part of their normal remuneration and some may approach you for additional "compensation." There is no need to be intimidated by the request, nor should you feel pressured to pay more than recommended. If you become uncomfortable by any behavior you encounter, please advise your tour manager or phone our local office. Numbers are provided in your documents for your convenience.
| | Suggested Tipping: Escorted Tours |
Tour Manager (Coordinator; may or may not act as a guide): $10 per person per day
Driver (Provides chauffeur services and limited assistance with luggage) : $3 per person per day, $2 per half day
Local Guide (Offers in-depth information at specific locations. There may be one or many guides along a tour program): $3 per person per day of sightseeing, $2 per half day
Housekeeping: $3 per room per day
Hotel porters and wait staff: Included
| Morocco - It is customary to tip in restaurants and other places that cater to tourists.
| | Food and Meals | As specified in each itinerary. Meals are based on the hotel's or restaurant's buffet or set menu. In general, beverages are not included, unless specifically stated. Although Virgin Vacations cannot make guarantees, every effort will be made to honor special dietary requests submitted in writing at least 72 hours prior to departure to info@virgin-vacations.com.
| Morocco - While it is generally safe to eat fully cooked meats and vegetables, care should be taken to avoid undercooked meat and uncooked fruits and vegetables. Because tap water is not potable, visitors should only drink bottled water or water that has been boiled and filtered. Avoid ice, as it is usually made from tap water.
Mineral water is provided with dinners on escorted tours.
| | Holidays - Morocco | | Holidays 2013 | | Jan 1 | New Year's Day | Jan 11 | Proclamation of Independence | Jan 24 | Mouloud (Birth of the Prophet)* | | May 1 | Workers' or Labor Day | Jul 9-Aug 8 | Ramadan | Jul 30 | Enthronement | Aug 8 | Eid-al-Fitr (End of Ramadan)* | Aug 14 | Oued Ed-Dahab Day | Aug 20 | Revolution of the King and the People | Aug 21 | Birthday of King Mohammed VI | Oct 15 | Eid al-Adha (Feast of the Sacrifice)* | Nov 4 | Islamic New Year* | | Nov 18 | Independence Day |
| | Holidays 2014 | | Jan 1 | New Year's Day | Jan 11 | Proclamation of Independence | Feb 4 | Mouloud (Birth of the Prophet)* | | May 1 | Workers' or Labor Day | Jun 28-Jul 27 | Ramadan | Jul 27 | Eid-al-Fitr (End of Ramadan)* | Jul 30 | Enthronement | Aug 14 | Oued Ed-Dahab Day | Aug 20 | Revolution of the King and the People | Aug 21 | Birthday of King Mohammed VI | Oct 4-7 | Eid al-Adha (Feast of the Sacrifice)* | Oct 25 | Islamic New Year* | | Nov 18 | Independence Day |
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* Please note that Islamic holidays are based a lunar calendar, and exact dates depend on local sightings of the moon. Because of this, actual dates may vary slightly from the dates given above.
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