Highlights | Independent Package Includes - Round trip flights Miami-San Jose ▲
Other departure cities available. Click on date of departure for selection and prices - Airline taxes & fuel surcharges
- 11 nights accommodations in your choice of hotels
- 2 nights San Jose
- 2 nights Tortuguero
- 2 nights Arenal
- 2 nights Monteverde
- 3 nights Manuel Antonio
- Arrival transfer
- 9 day car rental, days 4-12: SUV Mini (Suzuki Jimny or similar)
- Upgrades to SUV Compact/ manual transmission, to SUV Intermediate/ automatic transmission or to SUV Standard/ automatic transmission available
- Unlimited mileage
- 16 meals: 11 breakfasts, 3 lunches, 2 dinners
- Activities per itinerary in Tortuguero
- Services of English-speaking naturalist guide in Tortuguero
Special Features - Visit to the village of Tortuguero
- Boat tour of Tortuguero Canals
▲ Kindly plan your arrival flight into San Jose on Day 1 no later than 9:00 pm in order to connect with your transfer to the hotel About Your Destination
Discover Costa Rica with a car rental in this amazing vacation. From San Jose transfer to Tortuguero on the picturesque Caribbean coast. While in Tortuguero you will have the services of a naturalist guide and enjoy an included local tour of the area. From Tortuguero, enjoy a ride to Guapiles where your car will be waiting for you. From Guapiles drive to Arenal. In Arenal you could enjoy the wonderful hot springs, and drive to see the Arenal volcano, one of the most active volcanoes in the world. From Arenal, drive to Monteverde. Visit the Monteverde Cloud Forest Reserve, the perfect place to explore the canopies of the rainforest in search of rare and beautiful plant and animal life.
From Monteverde, drive to the coast and stay in Manuel Antonio, where you can enjoy a wide variety of water sports and fantastic fresh seafood. From Manuel Antonio, drive to San Jose. In San Jose, drive out to visit a local coffee farm, or perhaps visit the Jade Museum to learn how this semiprecious gemstone influenced the region since Pre-Columbian times. This independent tour offers unbeatable value and flexibility in your schedule, so book today and save on the trip of a lifetime! Also Available |
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Itinerary | 
SAMPLE ITINERARY
The following are suggested sites that can be visited en route to your hotel.DAY 1, Saturday - Depart the USA
Depart the USA for Costa Rica. Arrive in San Jose, the capital of Costa Rica, which is surrounded by lush green mountains and valleys. After clearing customs, transfer to your hotel. The remainder of the day is at leisure
Overnight: San Jose DAY 2, Sunday - Travel to Tortuguero
Depart early this morning for the Caribbean Coast. In the company of a bilingual guide, drive by Braulio Carrillo National Park and Banana Plantations to the port of La Pavona or Cano Blanco to board a motor launch, which will travel along canals through the heart of the Costa Rican jungle to Tortuguero. Enjoy lunch on arrival, and afterwards, attend an orientation with the guide who will explain the day's activities. In the afternoon, visit Tortuguero Village. Return to the lodge around dinnertime and spend the remainder of the evening at leisure
Overnight: Tortuguero
Meals: Breakfast, Lunch, Dinner DAY 3, Monday - Full Day in Tortuguero
The morning is at leisure. In the afternoon, enjoy a boat tour along the canals, where you are likely to see turtles, caimans, monkeys, and many tropical birds thriving in the wild. Please note: the afternoon boat ride is subject to weather conditions and may be replaced by another hike along hotel trails. Enjoy the remainder of the day at leisure
Overnight: Tortuguero
Meals: Breakfast, Lunch, Dinner DAY 4, Tuesday - Transfer to Guapiles, Drive to Arenal
This morning, travel by motor launch and motor coach to Guapiles, where your car will be dropped off to you. Continue to the Arenal area, famous for its volcano, lake and hot springs. You may choose to visit one of the many hot springs facilities that offer visitors an ideal way to relax. Stay for dinner as well, as many of these facilities offer several restaurants
Drive Time: 3-4 hours*
Distance: 95 miles*
Overnight: Arenal
Meals: Breakfast, Lunch DAY 5, Wednesday - Full Day in Arenal
Spend a full day at leisure in Arenal in the midst of an unspoiled setting. You may choose to spend half the day hiking to Arenal National Park, enjoying the natural hot springs throughout the area, or spend the morning or afternoon enjoying a horseback ride through both pastures and rainforest to La Fortuna Waterfall. For extraordinary views of the Arenal Volcano and Lake Arenal, the Sky Tram gondolas soar smoothly through the rainforest to an observation deck. You can ride the tram down the same route that you ascended or take a fast-paced Sky Trek zip line tour to the bottom
Overnight: Arenal
Meals: Breakfast DAY 6, Thursday - Drive to Monteverde
Depart for Monteverde Cloud Forest area. The road system in Costa Rica has improved over recent years, but be aware that those in and out of Monteverde can be bumpy and unpaved. Visit the charming small town of St. Elena, founded by Quaker settlers in the fifties and filled with tasty restaurants and folksy artisan shops. Then, explore the Monteverde Cloud Forest Reserve, which is dedicated to the conservation of many species of flora and fauna, and has over 8 miles of trails available to explore on your own or with a guide. Set atop the spine of Costa Rica's continental divide, Monteverde is a world above the coastal towns that dot the country's famous shoreline. You can explore the internationally recognized environment along trails, trams, canopy tours or inside museums
Drive Time: 3-4 hours*
Distance: 70 miles*
Overnight: Monteverde
Meals: Breakfast DAY 7, Friday - Full Day in Monteverde
Enjoy a full day to explore the Monteverde Cloud Forest on your own. Boasting 120 reptile and amphibian species, 130 mammal species, and 500 bird species, the Reserve represents an outstanding example of biodiversity. You may choose to visit the Selvatura Adventure Park, where you can experience a canopy or treetop walkway tour. The canopy (zip line) tour allows tour takers to feel truly immersed within the forested environment. There are 15 cables and 18 viewing platforms that stretch over 2 miles – the longest cable length of any canopy tour in Costa Rica. The Treetop Walkway guides visitors both through and above the rainforest with a birds-eye view of the rainforest canopy on a series of suspension bridges connected by trails. Alternatively, you may choose to trot out onto the trails around Monteverde on horseback or learn about coffee production and Costa Rican folklore at the Don Juan coffee plantation coffee plantation
Optionals: Selvatura Canopy Tour (AM)
Optionals: Selvatura Canopy & Hanging Bridges Tour (AM)
Optionals: Selvatura Hanging Bridges Tour (AM)
Overnight: Monteverde
Meals: Breakfast DAY 8, Saturday - Drive to Manuel Antonio
Today, you will drive to Manuel Antonio, one of the most popular destinations in Costa Rica due to its beautiful beaches, rich wildlife, and endless list of activities. Use the balance of the day to enjoy the exotic national park and beaches. Or, take a boat trip through the complex and beautiful estuaries and mangroves surrounding Damas Island. For something different, visit the local sustainable organic Villa Vanilla Spice Plantation which grows a variety of spices and essential oil plants, including vanilla, cocoa, pepper and cinnamon
Drive Time: 4-5 hours*
Distance: 120 miles*
Overnight: Manuel Antonio
Meals: Breakfast DAY 9, Sunday - Full Day in Manuel Antonio
Spend a full day at leisure in Manuel Antonio. You may choose to enjoy a zip-lining canopy tour or horseback riding tour which are both available in the area. Or, explore the Manuel Antonio National Park with its abundant wildlife. Common activities in the park include hiking, wildlife watching, fishing, and swimming at the beautiful beaches. As an alternative, enjoy a naturalist tour on a catamaran with amazing views of the National Park and marine life, a snorkeling adventure, and a breathtaking sunset over the Pacific Ocean
Optional: Manuel Antonio National Park Tour (PM)
Overnight: Manuel Antonio
Meals: Breakfast DAY 10, Monday - Full Day in Manuel Antonio
Enjoy a full day at leisure in Manuel Antonio to take advantage of your surroundings. You could take an adventurous whitewater rafting trip down the Sevegre River where you will enjoy class II and III rapids and an abundant variety of wildlife. Stop at locally known swimming spots and breathtaking waterfalls along the way. Or, take a trip to Jaco to visit Jaco Beach, which is the most visited vacation destination in all of Costa Rica and is only about an hour away from Manuel Antonio
Optional: Manuel Antonio Catamaran Adventure (PM)
Overnight: Manuel Antonio
Meals: Breakfast DAY 11, Tuesday - Drive back to San Jose
Drive back to San Jose. Consider a stop at Poas Volcano National Park, one of the most visited sites in Costa Rica, which features short easy trails for hiking. A short trip from San Jose, the Poas Volcano contains one of the world's largest volcanic lakes, Lake Botos, which fills an inactive crater and is surrounded by a cloud forest. Or, head to Costa Rica's highest active volcano, Irazu, and on the way back visit the colonial Orosi Valley which is famous for having the oldest church in Costa Rica. If you are not interested in visiting volcanoes, there is plenty to do in San Jose. Visit one of the museums or head to Mercado Central, a very old and unique bustling food market
Drive Time: 3-4 hours*
Distance: 110 miles*
Overnight: San Jose
Meals: Breakfast DAY 12, Wednesday - Depart for the USA
Return your vehicle at the Car Rental Facility at the San Jose International Airport prior to your departure flight home
Meals: Breakfast *Please consider that the driving times and distances are estimated and that they can vary because of many circumstances, such as, specific route taken, hotel location, traffic, weather, road conditions, etc. |
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Optionals | Book your Optional Tours before you travel and see more, save time, save money, and protect your investment. Tours purchased while traveling may cost an extra 10% or even more! Tours often sell out - avoid disappointment! Save your cash - many countries do not accept credit cards. Travel insurance only covers services purchased prior to departure. | | Selvatura Canopy Tour 10:30 AM | Day #7 |
01 Nov 2011 - 31 Oct 2014 $40
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Join this exciting tour to see the rainforest in a whole new way. Cross through the unique Cloud Forest's canopy while suspended from a high weight capacity zipline cable, maneuvering between the 15 platforms and 12 cables that span over 2 miles in length, making this extreme adventure one of the longest Zipline tours in the country.
It is recommended that you wear hiking boots for this activity as you will be walking some distance through the forest between the Zipline cables. For some, this activity may be considered very strenuous and people with difficulty breathing, heart or other medical conditions, should consider not to choose this optional tour.
Pick-up time will be between 10:00 and 10:30 am from the front desk of the hotel. Approximate tour duration is 2.5-3 hours.
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| Selvatura Canopy & Hanging Bridges Tour 10:30 AM | Day #7 |
01 Nov 2011 - 31 Oct 2014 $62
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Enjoy a walk among the treetops on this 1.9 mile trail, which boasts 8 different bridges at heights ranging from 36 to 180 feet. The Selvatura Hanging Bridges are the longest and the strongest bridge system in the country. The hanging bridges give you the unique opportunity to see plants and animals not visible from the ground. Then, join an exciting tour through the canopy of the rainforest on a zipline adventure. With 15 platforms and 12 cables that span over 2 miles in length, this extreme adventure is one of the longest Zipline tours in the country.
It is recommended that you wear hiking boots for this activity as you will be walking some distance through the forest between the Zipline cables. For some, this activity may be considered very strenuous and people with difficulty breathing, heart or other medical conditions, should consider not to choose this optional tour.
Pick-up time will be between 10:00 and 10:30 am from the front desk of the hotel. Approximate tour duration is 4-5 hours.
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| Selvatura Hanging Bridges Tour 10:30 AM | Day #7 |
01 Nov 2011 - 31 Oct 2014 $28
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Enjoy a walk among the treetops on this 1.9 mile trail, which boasts 8 different bridges at heights ranging from 36 to 180 feet. The Selvatura Hanging Bridges are the longest and the strongest bridge system in the country. The hanging bridges give you the unique opportunity to see plants and animals not visible from the ground.
It is recommended that you wear hiking boots for this activity. For some, this activity may be considered strenuous and people with difficulty breathing, heart or other medical conditions, should consider not to choose this optional tour.
Pick-up time will be between 10:00 and 10:30 am from the front desk of the hotel. Approximate tour duration is 2.5 hours.
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| Manuel Antonio National Park Tour 1:00 PM | Day #9 |
01 Dec 2011 - 30 Nov 2014 $43
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Today, enjoy a tour of Manuel Antonio National Park, one of Costa Rica's most visited conservation areas. Your guide will take you through this tropical paradise where you will have the opportunity to witness the abundance of the biodiversity the park has to offer, including monkeys, lizards, birds, sloths, and other animals on your tour. Midway through the hike enjoy 20 minutes at leisure on one of the beaches located within the national park
Please note the trail you will take is flat and approximately 2 miles long.
Pick-up will be between 12:15 pm and 12:45 pm from the front desk of the hotel. Approximate tour duration is 4 hours.
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| Manuel Antonio Catamaran Adventure 8:45 AM | Day #10 |
01 Dec 2012 - 30 Nov 2013 $75
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This morning, transfer to the Quepos dock where you will board your catamaran. Enjoy the beauty of the Costa Rican coast as you sail around the back of Manuel Antonio National Park for a picturesque view of wildlife and vegetation. You will pass by panoramas adorned with islands, cliffs and rock formations. Drop anchor at Bisanz beach where you will have the opportunity to snorkel and enjoy sightings of colorful tropical fish in their natural habitat. A light lunch and drinks are included.
Suggested items to bring: Sandals, sunblock, towel & swimsuit.
Pick-up will be between 8:00 am and 8:30 am from the front desk of the hotel. Approximate tour duration is 4 hours.
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| Book your Optional Tours before you travel and see more, save time, save money, and protect your investment. Tours purchased while traveling may cost an extra 10% or even more! Tours often sell out - avoid disappointment! Save your cash - many countries do not accept credit cards. Travel insurance only covers services purchased prior to departure. |
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Dates & Prices | Step 1: Select Your Choice of Hotel Plans Step 2: Click a Date to Book Online
OR: Click here to create your own flexible vacation |
*Not Included:
Car Rental Fees of up to $180.
Additional Information:
Land only price does not include arrival transfer.
Kindly plan your arrival flight into San Jose on Day 1 no later than 9:00 pm in order to connect with your transfer to the hotel. Please plan your departure flight out of San Jose on Day 12 for no earlier than 8:00 am to allow time to drop off your rental car in the morning. Please note the minimum age for drivers is 23. A GPS system for your vehicle is highly recommended. Reserve in advance for an additional cost of $9 per day. Reservations may be made via Vacation Builder.
Entry Requirements:
Passengers traveling abroad require a passport valid for six months beyond their travel dates. All travelers are responsible to check if a visa is required for all countries on their itinerary. For visa information,
check our Visas page.
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| PLEASE NOTE: | When amending travel dates or number of nights, your flexible package will include flights and hotels only. You will have the opportunity to add additional services prior to finalizing your reservation. |
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| Although most of the planning and preparation is taken care of for you, there are still a few things you should know and some details you should take care of to ensure your comfort, safety and peace of mind. Please review the following information before your departure to ensure that any surprises along the way will only be pleasant ones. | | Passports and Visas | It is each traveler's responsibility to have a passport valid for at least 6 months after the date of travel and a visa if required. Please check the information at virgin-vacations.com/visas.aspx for the specific country/region you are visiting for more details. IMPORTANT: Passengers who are not U.S. citizens must check with the respective consulate or a visa agency to determine what personal identification is required. Passengers who enter, leave and then re-enter the same country on their itinerary should check if they require a double-entry visa. Passport applications are available at most U.S. Post Offices, as well as at regional Passport Agencies. Passengers requiring visas, whether obtained in advance or locally upon arrival, should ensure that their passport has unstamped visa pages.
| | Trip Preparation | A little pre-planning can make your trip go a lot smoother. Several weeks before your trip, make a list of what you will need to take with you. Make sure your personal documents (passports, visas) are in order and that you have enough prescription medications to last through the trip. We suggest that you make photocopies of passports, visas, and any other important travel documents and pack them separately from the originals. Pack a list of medications including dosage and generic names. If you lose the originals while traveling, you'll have copies for easier reporting and replacement. You may consider bringing a small supply of over the counter medications for headaches and/or anti-diarrhea pills (especially when traveling outside of the USA and Western Europe). We recommend that you pack a portable alarm clock. Avoid placing valuables such as cameras in your checked luggage.
| | Cell Phones & Calling Cards | You may wish to carry a cell phone while traveling overseas. Check with your cell phone provider if your phone will work in the destination(s) you are visiting. U.S. service is dominated by the CDMA technology standard, while most of the world uses the incompatible GSM standard. Some U.S. providers do offer GSM, but you may incur high international roaming fees. With GSM, however, you can often choose to have your phone unlocked and then add a local SIM card for lower fees. If you can access the Internet as you travel, you can take advantage of email or a Skype Internet telephone (VOIP) account for the best value. Alternatively, you may investigate renting a cell phone before you leave or buying an inexpensive phone locally.
When calling the U.S. from a foreign country, you may also use a prepaid calling card; normally, the only additional charge (besides the prepaid long distance charges) is a local fee of a few cents and possibly a connection fee if you are using your card at your hotel. It is best to check with the hotel’s reception desk prior to making phone calls to avoid unexpected charges.
| | Making Telephone Calls from One Country to Another | When dialing a number from one country to another, you should proceed as follows: dial your country's Exit Code + destination Country Code + Phone Number.
For most countries, the exit code is 00. Exceptions include the USA and Canada (011), Hong Kong and Cambodia (001), Australia (0011), and Russia (8 Pause 10*). For Brazil, please consult with the local telephone company. If the international number you wish to call starts with a 0 (zero), you must drop this starting digit when dialing the number.
| | Wireless Internet Access | Passengers traveling with WiFi enabled devices (such as a personal computer, smartphone, tablet, or digital audio player) may be able to connect to the internet via a wireless network access point (or hotspot). WiFi access in hotels and/or cruise lines often involves a fee which, in some cases, can be very expensive. Passengers requiring internet access can often locate free WiFi hotspots such as libraries or coffee shops. Hotspots can often be located and planned in advance via an online search. Planning ahead may help avoid unnecessary fees.
| | Staying Healthy While Traveling | All travelers should familiarize themselves with local conditions, such as high altitude or required immunizations, which could affect their health. We recommend you consult with your personal health-care provider, the Centers for Disease Control (www.cdc.gov) and/or theWorld Health Organization (http://www.who.int/en/) for their recommendations.
There are several easy steps you can take to stay healthy while traveling which may help prevent contracting an illness while away from home.
- Watch what you eat. Try new foods in modest quantities, and depending upon your destination, you may want to avoid street foods, salad bars, raw vegetables and fruits, unless they have thick peels like bananas or grapefruit.
- Stay hydrated. Drink bottled water and avoid consuming ice cubes made with tap water.
- If you have allergies to foods, medications or insect bites, or have any other unique medical issues, consider a medical alert bracelet and/or a physician’s note detailing required treatment should you become ill.
- Wash your hands regularly and carry hand sanitizer.
- Where appropriate, pack sunscreen and insect repellant (for both active and warm destinations).
- You may also want to bring a small first-aid kit with bandaids, antibiotic cream, pain killers, bug bite cream, digestive aids like antidiarrheal or anti-bloat medications, antacids, and cold medicine. This is in addition to any prescription medications which should be adequate for the entire trip.
| Notice on Aircraft Cabin Insecticide Treatment - Please note that some countries may require aircraft cabin insecticide treatment for in-bound foreign flights. A list of such countries is available at:
http://www.dot.gov/office-policy/aviation-policy/aircraft-disinsection-requirements.
| Costa Rica - Costa Rica has a good healthcare system, with public hospitals in every major city and private clinics with European or US standards available in San Jose. Among them are the CIMA hospital (Tel: (506) 2208-10-00) and the "Clinica Biblica" (Tel: 2522-10-00). Both of these hospitals offer a 24 hour pharmacy should you need to pick up any important medication. Otherwise, while you are traveling there are smaller pharmacies throughout the country open during the day with a more limited selection.
You may encounter mosquitoes in both urban and rural areas, especially during wet seasons. Travelers are encouraged to bring insect repellant and consider wearing clothing that adequately covers arms and legs.
| | Climate & Clothing | Costa Rica - Costa Rica has a tropical climate with two seasons. The dry season is from December to April and the wet season is from May to November. Weather always varies between regions, some higher altitudes like Monteverde have cooler, wet weather. Manuel Antonio experiences hotter, more humid weather, and while during the day the temperatures can be very warm everything can cool down at night.
Comfortable lightweight clothing is recommended, as well as a sturdy pair of hiking boots and a light rain coat. Layers are recommended for people traveling to many different parts of the country so that you can adapt to every type of weather throughout your trip. If you choose to participate in the optional Canopy or Zipline tours, it is recommended that you wear old or worn clothing.
Tortuguero: For passengers traveling to Tortuguero it is very important to pack rain gear, hiking shoes, and insect repellent in the luggage that will accompany you to Tortuguero.
Costa Rica Average Temperatures: www.virgin-vacations.com/weather/americas/default.aspx#costa-rica-weather
| | About Independent Travel | Independent tours allow you the freedom and flexibility to enjoy your vacation days at your own pace, to explore on your own, to be spontaneous and to focus on personal interests. Accordingly, independent tours are very different from Virgin Vacation's escorted tours, which are conducted by a Tour Manager who accompanies you throughout, manages your needs and provides expert guiding services from the beginning to the end of your tour.
When traveling independently, please bear in mind that you will be responsible for your needs throughout. Depending upon the package or services you have selected, you may encounter representatives along the way, such as a transfer driver, or a local sightseeing guide. Those may be included in your tour or options you have pre-selected. However, you will be on your own to handle your luggage, locate service providers, check into and out of your hotels, and to get to and from train stations or car rental counters.
Independent touring, as the name implies is for the independent traveler who is comfortable traveling on one’s own with less guidance. Of course, as with all Virgin Vacations touring packages, you will find your services exactly as reserved when you arrive to your destination.
| | Book & Film Recommendations | Many of our guests enjoy reading about their destination - either in advance of their trip or while traveling - as a way of adding context to their visit. Whether reading a traditional guide book, learning about the history and culture, or simply enjoying a fictional novel set in the destination, a good book can add greatly to your experience. Similarly, a good movie set in your destination helps set the mood before you travel. We asked our Tour Managers and staff to recommend books and films which past guests may have enjoyed. The following does not constitute an endorsement of any authors, books or films listed, it is merely a collection of guests’ recommendations.
| COSTA RICA: Books
The Ticos: Culture and Social Change in Costa Rica by Mavis Hiltunen Biesanz, Richard Biesanz and Karen Zubris Biesanz
Life Above the Jungle Floor by Donald Perry
A Neotropical Companion by John Kricher
Happier Than a Billionaire: Quitting My Job, Moving to Costa Rica, and Living the Zero Hour Work Week by Nadine Hays Pisani
Assault on Paradise by Tatiana Lobo
Costa Rica: A Traveler's Literary Companion by Barbara Ras
COSTA RICA: Films
The Blue Butterfly (2004)
Carnival in Costa Rica (1947)
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| E-Tickets & Check-In Procedures |
Please review the flight itinerary included in your documents. Print and carry a copy of the air itinerary which contains the record locator (airline reservation number) and e-ticket number(s). At check-in, be prepared to provide your government issued identification (valid passport) and your e-ticket itinerary/ ticket numbers to the agent in order to receive your boarding pass.
If your flight itinerary displays a flight as “Operated By” another carrier, you should check-in at the desk of the “Operated By” airline. When you arrive at the airport, check the airport monitors for updated check-in desk listings.
An e-ticket (electronic ticket) represents the purchase of an airline seat. This form of ticket has replaced almost all formerly provided paper tickets. The e-ticket exists only as a digital record in the airlines computers. In most cases your reservation will be confirmed solely on the basis of your government-issued identification. However it may still be necessary to present the e-ticket itinerary which contains your specific reservation code and ticket number(s). Once confirmed, your luggage will be checked-in and a boarding pass provided.
Advance online check-in is available on some airlines. If available, you may enter your airline confirmation number or Flight Ticket Number at the airline's website, and print the boarding pass on your home printer within twenty-four hours of departure. Airlines without advance online check-in require you to present your identification and e-ticket numbers at the airport self-service kiosk or check-in counter.
When e-tickets cannot be issued, you will receive paper tickets.
If your tour program includes foreign domestic flights, and those tickets are not included together with the e-ticket itinerary in these documents, a separate voucher(s) confirming those services will be included. You will receive those tickets at your destination from a Virgin Vacations representative.
| | Airline Flights | Please check in at least three hours prior to the scheduled departure time to allow for security steps. Many airlines do not permit check-in less than one hour prior to the scheduled departure time. Passengers connecting from another point within the USA should check their luggage through to their final destination, and although problems with lost luggage have been minimal, it is a possibility. Certain carriers do not allow baggage “interlining,” and luggage must be checked separately for each flight. When you check your luggage, we recommend that you verify where your luggage is being sent. If you are connecting from a domestic flight which is delayed for any reason, causing you to miss your international flight, you must ask the airline for assistance in getting you to your destination. Since all airline tickets are issued on special fares which carry restrictions and penalties if changed, you must have the airlines responsible make alternate arrangements on your behalf as Virgin Vacations has no authority or control over airline activities and policies. Do not leave the airline check-in desk until an alternative itinerary has been confirmed for you.
Passengers are recommended to reconfirm their flights 72 hours prior to departure, and to reconfirm seat assignments, special meal requests and frequent flier numbers, as applicable. In the event of an airline schedule change, Virgin Vacations will make every effort to inform passengers of the schedule change and new flight schedule prior to departure. Virgin Vacations is not responsible for schedule changes including, when applicable, changes in routing and/or the number of stops in the itinerary. Virgin Vacations is unable to provide compensation for schedule changes or cancellations implemented by an airline. In the event of any change in flight itinerary made directly between passengers and their airline, it is the passengers' responsibility to advise Virgin Vacations of amended flight details in writing to service@virgin-vacations.com. Virgin Vacations cannot be held responsible for land services, including arrival and/or departure transfers, if flights are changed without its knowledge.
| | Connecting Flights | When connecting between flights in major international airports, you may need to pass through two or more security checkpoints. Therefore, we recommend that you proceed immediately to the gate area for your connecting flight to avoid any unexpected delays which may cause you to be late.
| | Airline Luggage Restrictions | Most international airlines are consistent with regard to the number and weight of the pieces you may check and bring onboard. Domestic carriers, both inside and outside of the USA, typically on small aircraft, may differ. Therefore, we suggest that you check in advance if you are concerned about size or weight restrictions of hand and/or checked luggage. The FAA now restricts carry-on baggage to one bag plus one personal item (purse, briefcase, laptop computer, etc.) per passenger and some airlines may have additional restrictions. Most airlines apply charges for checked bags. For detailed information regarding your airline's checked baggage policies please visit http://www.virgin-vacations.com/baggagefees.aspx. Airline policies vary and may change at any time. Virgin Vacations is not responsible for any excess luggage/ weight charges levied by an airline.
| | Airline Seats | Airline seats are confirmed whenever possible. Some airlines and/or fare types do not allow for pre-seating and require this be done at airport check-in only. Even when seats are pre-assigned however, you may wish to contact the carrier one to two weeks prior to departure to reconfirm your seats. In many cases there are equipment changes after your initial booking which can cause airplane seating reconfiguration.
| | Frequent Flier Programs | Passengers are responsible to contact their airline directly regarding mileage eligibility and accrual. Airline frequent flier programs determine whether to award miles in part or total based on their own rules which are updated frequently. Some discounted or promotional airfares as well as some code-share flights are not eligible for mileage accrual. Gate 1 Travel will record frequent flier numbers when provided by the passenger prior to travel documents being issued. However, the addition of frequent flier numbers to airline records does not guarantee mileage eligibility which is at the sole discretion of each airline. Airline schedule changes may result in flights which were originally eligible for mileage accrual no longer being eligible. We highly recommend passengers to provide their frequent flier account information whenever checking in online and/or at the airport check-in desk. After travel has commenced, it is often not possible to apply for frequent mileage credit. Passengers are also responsible to determine whether previously earned mileage may be applied to flights to secure upgrades.
| | Frequent Flier Programs | Passengers are responsible to contact their airline directly regarding mileage eligibility and accrual. Airline frequent flier programs determine whether to award miles in part or total based on their own rules which are updated frequently. Some discounted or promotional airfares as well as some code-share flights are not eligible for mileage accrual. Virgin Vacations will record frequent flier numbers when provided by the passenger prior to travel documents being issued. However, the addition of frequent flier numbers to airline records does not guarantee mileage eligibility which is at the sole discretion of each airline. Airline schedule changes may result in flights which were originally eligible for mileage accrual no longer being eligible. We highly recommend passengers to provide their frequent flier account information whenever checking in online and/or at the airport check-in desk. After travel has commenced, it is often not possible to apply for frequent mileage credit. Passengers are also responsible to determine whether previously earned mileage may be applied to flights to secure upgrades.
| | Airline Tickets | Most airline tickets are issued using special fares which cannot be changed or canceled without incurring additional cost. Should you lose or misplace your tickets while traveling, you should immediately notify the airline. In most cases they will have you complete a Lost Ticket Indemnity Form, and for a fee, issue replacement tickets.
| | Code-share Flights | Many airlines participate in alliances and special agreements with other airlines which permit passengers to travel from one point to another using more than one carrier. While your ticket may indicate that you are flying with one carrier (eg: Delta), you may find that you are actually seated in a plane belonging to another carrier (eg: Alitalia). Please review your airline itinerary carefully to determine which airline you should go to for check-in; if your flight is operated by a carrier other than the primary airline indicated on the itinerary, your itinerary will state "Flight Operated by (Airline)." If you have any concerns regarding which airline to check-in with, you may contact the airline directly or Virgin Vacations for clarification.
| | Luggage | All Virgin Vacations land tour packages allow one piece of luggage per person, plus carry-on bag. Please refer to “Airline Luggage Restrictions” for guidance regarding airline policies and charges for checked bags. As Virgin Vacations will not be responsible for loss or damage to luggage and personal belongings, you MUST report any loss or damage immediately at the time of the incident and obtain a written report from the local authority for submission to your insurance provider. Avoid placing valuables such as cameras in your checked luggage. If your luggage is lost or damaged by the airlines, a baggage claim form MUST be filed with the carrier before leaving the airport. Any cost to retrieve luggage will be your responsibility and you should retain receipts to submit to your insurance provider. See www.virgin-vacations.com/luggage.aspxfor Important Baggage Information for U.S. Travelers.
| U.S. Hazardous Materials Restrictions - Federal law forbids the carriage of hazardous materials aboard aircraft in your luggage or on your person. A violation can result in five years’ imprisonment and penalties of $250,000 or more (49 U.S.C. 5124). Hazardous materials include explosives, compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives and radioactive materials. Examples: Paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radio-pharmaceuticals. There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet articles carried in your luggage and certain smoking materials carried on your person. For more information, visit www.tsa.gov.
| Optional Tortuguero Extension - Due to limited space on the motor launch transfer to and from Tortuguero, passengers may only bring up to 25 lbs of luggage. It is recommended to bring a smaller piece of luggage or duffel bag for this portion of the tour. Additional luggage can be stored at your hotel in San Jose for no additional charge. Please note: that this restriction does not apply for clients traveling on the Costa Rica Fly & Drive.
| | Avoiding Jet Lag | In order to minimize fatigue and general restlessness caused by jet lag, there are a few steps you may take including switching to your destination time zone when you board the plane, by sleeping and eating according to the new schedule, avoiding heavy eating, caffeine or alcoholic beverages before or during your flight, and by drinking plenty of water and/or fruit juice while flying. Try to sleep on overnight flights and then, upon arrival, avoid the temptation to nap until nighttime.
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| Arrival Procedures | Upon arrival, please complete immigration formalities and claim your luggage. If your program includes airport arrival transfers, check your voucher for specific instructions, as they vary with every destination. In most cases, you will be met after passing through Customs by the local representative who will be holding a Virgin Vacations sign and/or a sign with your name on it. In some instances you will be instructed to walk a short distance to a transportation counter. The company's name and location will be printed on your voucher. If for any reason you do not connect with the Virgin Vacations transfer personnel, go to the Tourist Information Desk and ask them to page the Virgin Vacations representative or phone the number on your voucher.
| | | What To Do When Your Flight Is Delayed | Airlines do not share flight manifest information. Therefore, the only way we may learn of a delay or schedule change while you are traveling is from you, the traveler. The sooner you are able to contact one of our offices, overseas or in the USA, the better we can respond. Virgin Vacations is only able to guarantee pre-reserved arrival transfers for up to one hour from the scheduled time, no matter the cause. In case you are delayed for any reason, and are unable to follow the instructions on your voucher, please make independent transfer arrangements and retain your receipts. Unused tour services, including transfers and hotel nights are not refundable. Upon your return home you will need to contact your airline and/or insurance carrier to investigate the possibility of reimbursement for any unused tour services.
| | Departure Procedures | If your program includes departure transfers, instructions will be stated on your voucher or provided locally.
| | Transfers | Due to local traffic and other extenuating circumstances, we ask that you allow 30 minutes from your scheduled transfer time for our representative to arrive. This includes hotel, airport and cruise transfers. Such possible delays are taken into consideration in scheduling transfers and you should therefore have no concerns about arriving late for your tour, flight or cruise. For transfers from a hotel, let the hotel reception desk or concierge know that you are waiting for a transfer. In the case of a missed transfer, reimbursement for your out-of-pocket expenses will be considered provided you obtain a written statement from the hotel's front desk verifying the length of time you waited, and the time you left the hotel, and a receipt for your transportation with time and date.
Escorted tour programs include transfers, providing you have purchased airfare from Virgin Vacations to arrive and depart on the scheduled tour dates. If you are traveling independently, you may purchase the transfers from Virgin Vacations or contract your own method of transportation to the hotel or cruise ship.
The cost of a transfer is more expensive than hiring a taxi, as a Virgin Vacations transfer necessarily includes round trip service, or 'dead-leg'. Often the places of call (airports, seaports, hotels) demand entrance and parking fees, where drivers may have to wait for up to an hour. Passengers comfortable hiring a taxi on their own and do not require assistance will save money
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| Hotels | Virgin Vacations has carefully selected each hotel based on overall quality, location, price, food, service, and cleanliness. All rooms are standard rooms with two single beds and private facilities, unless you have specifically requested and paid for an upgrade. Room selection is strictly at the discretion of the hotel management. We reserve the right to make hotel substitutions with those of equal standard.
| | Hotel Check-in/ Check-out | Check-in time is usually 4pm or later. Check-out time is 12 noon. If you will be arriving early in the day or departing in the evening, hotels will usually allow you to store your luggage in their luggage room. Ask at the front desk if the hotel can check you in earlier, or let you stay later.
| Monteverde Hotels - Monteverde is located in a remote tropical cloud forest. Weather is normally pleasant with temperatures usually between 60-80 degrees Fahrenheit. Passengers should be aware that the hotels in this region are very basic and are not equipped with air conditioning or heat. Please note hair dryers are not available in most Monteverde hotels.
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| Eco & Sustainable Tourism | We support global efforts to create a more eco-friendly world, intolerant of any forms of cruelty, abuse and intentional environmental destruction. To that end we ask that our clients maintain a watchful eye as they travel, and report any abuses they may encounter. One of the many benefits of tourism is the shared cultural knowledge and ultimate elimination of negative behavior through education. We rely on your good feedback to enable this element of symbiosis. As you travel to and learn about foreign cultures, we ask first and foremost that you practice tolerance and respect for local customs.
| | About Your Sightseeing | To ensure a pleasant and fair experience for passengers on our escorted tours, there is a mandatory seat rotation policy on our motor coaches which will be organized by your Tour Manager. When travel dates coincide with religious holidays and national celebrations, some monuments and sites may be closed, sometimes without prior notice. On these occasions, escorted touring itineraries may be amended to reflect these closures. Occasionally, during holidays and certain periods, and/or due to other unforeseen circumstances including weather conditions, there may be last-minute changes, sometimes after arrival, which may affect the sequence of the tour and locations visited. National monuments and tourist sites regularly undergo renovations, which can obscure the monument's view. No tour will be canceled due to renovations, however Virgin Vacations will decide based on the conditions whether to amend an itinerary.
| | Land Only Passengers (Escorted Tours) | Your tour manager will contact you after your arrival at your hotel. Passengers who have not purchased arrival transfers from Virgin Vacations should proceed directly to the hotel for checkin. The details of the hotel can be found in your documents.
| | Purchasing Tours Locally | On escorted tours, the guides will generally sell optional tours to passengers who have not pre-purchased them. Payment can be made by cash or credit card, unless otherwise noted below. This does not apply to Independent packages. Please see Virgin Vacations Terms & Conditions for more information. www.virgin-vacations.com/terms.aspx#optional
| Independent Activities - Virgin Vacations itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently and with due consideration. Virgin Vacations is not responsible for any activities not expressly included in its programs. Caution should be exercised when selecting certain activities that may require physical strength, coordination or exertion. Particular care should be taken when considering animal rides, such as on camels, mules or horses
| | Driving - Costa Rica | Pick-up & Drop-off Locations:
Vehicle Pick-up & Drop-off locations per itinerary. If picking up vehicle at an airport, a complimentary shuttle is available to the car rental office - a taxi to the office is unnecessary. Do not accept a ride or assistance from anyone other than uniformed rental company personnel. Adobe Rent a Car provides a complimentary shuttle service in the International Arrivals Exit Gate, there is NOT an agent or counter located inside the terminal, you must leave the facility, and a representative will meet you at the Exit of the Airport Arrivals Gate.
San Jose: Upon arrival in San Jose, you must clear customs. Following customs, please exit the building to the right and look for a representative holding an Adobe Rent A Car sign outside by the Pedestrian Crossing. This representative will direct you to the complimentary shuttle that will take you to the car rental office. In the event that you cannot locate the representative, please call 506-2-442-2422. If you choose not to take the car from the airport, but proceed (at your own expense) directly to the hotel, you may arrange a drop off of the car the next day for a fee of $50 (payable locally by credit card at the Abobe Rent a Car counter). Mandatory Insurance is not included & must be paid locally. When returning your rental car, there is no counter/office in the terminal for dropping off the automobiles; the return must be done at the Adobe Rent a Car Airport Office, not in the terminal nor the terminal parking lots. The Adobe Rent a Car Airport Office is located 5 minutes away from the airport (maps and accurate directions to find the office can be found in the contract jacket) and is open from 5 AM to 7 PM for drop-offs. A free of charge shuttle service is available to drive you back to the terminal departure gate.
Liberia: Upon arrival in Liberia, you must clear customs. Following customs, please exit the building and look for a representative holding an Adobe Rent A Car sign standing in front of the Caturgua Tourist Information Counter. This representative will direct you to the complimentary shuttle that will take you to the car rental office. In the event that you cannot locate the representative, please call 506-2-667-0608. Mandatory Insurance is not included & must be paid locally. When returning your rental car, there is no counter/office in the terminal for dropping off the automobiles; the return must be done at the Adobe Rent a Car Airport Office, not in the terminal nor the terminal parking lots. The Adobe Rent a Car Airport Office is located 15 minutes away from the airport (maps and accurate directions to find the office can be found in the contract jacket) and is open from 5 AM to 7 PM for drop-offs. A free of charge shuttle service is available to drive you back to the terminal departure gate.
Guapiles: Your return transfer from Tortuguero will drop you off at the Adobe Rio Blanco Station in Guapiles, where your car will be delivered to you. Mandatory Insurance is not included & must be paid locally. In the event of any issues, please call 506-2-542-4829. When returning your rental car, please see the instructions above for your departure city.
Rental Duration:
Vehicle
rental is based upon consecutive 24 hour periods. Additional time will be billed and payable locally. The full daily rate will be charged after 4 hours. There will be NO refunds for late pick-up or early return. Rates do not include fuel. After the duration of the rental, the vehicle must be returned in the same condition in which it was received or additional fees may apply.
Driver Registration:
Drivers must be at least 23 years old and hold a major credit card (Visa, Master Card, or American Express) and present a valid USA driver's license and a passport at the time of rental. Additional drivers may be added at the cost of $3.00 per driver per day, payable locally. Only drivers registered on the rental contract will be eligible for insurance coverage.
Vehicle Security Deposit / Deductible:
At the time of rental, an authorization will be obtained on a major credit card for estimated additional fees and a deposit / deductible guarantee of $750; the credit card must have sufficient credit to cover these fees. The following cards are accepted: Visa, Mastercard, and American Express. An additional blank voucher will need to be signed. Debit cards are not accepted.
Inspect Your Vehicle
It is important to thoroughly inspect your vehicle before leaving the lot to avoid being held responsible for any damage to the rental car, other than normal wear-and-tear. Walk around the vehicle with the sales agent before driving off. Inspect the vehicle for existing dents, scratches, or other potential damage, and make sure that anything you find is noted on the contract. If the vehicle is unsatisfactory for any reason, request an exchange before leaving the lot.
Vehicle Insurance:
Car rental fees exclude mandatory Collision Damage Waiver (CDW) of $13-25 per day which can only be paid locally by credit card. Theft Protection and Personal Accident Insurance will be available at the time of car pick up and are also payable locally. Selections from these contracts may be found below.Mandatory Coverage includes: - Collision Damage Waiver (CDW), Car Theft, Vandalism, Tires & Windshield. This coverage has a deductible of $1000.
- Liability to Third Parties coverage has a deductible of 20% according to the damages caused to the property of Third Parties in an accident.
- Death or Injuries to Third Parties coverage has no deductible and covers up to $2 million in case of death or injury to Third Parties in an accident.
- These benefits are voided in any case where negligence is found, including use of alcohol or drugs while driving; driving in rivers, sea, lakes, flood
submersion, or cross-country where roads do not exist; driving outside of Costa Rica; if the vehicle driver is not registered on the rental contract; if an official report of the accident is not provided (Traffic Report or Insurance Company Report); if the accident is not immediately reported to the rental car company at the time of the incident.
Optional Additional Coverage includes: - Supplemental Loss Damage Waiver (SLDW): All of the benefits in the Mandatory Coverage, but excludes the $750 deductible for CDW, Car Theft, Vandalism, Tires & Windshield – with Optional Coverage, there is $0 deductible. Liability to Third Parties still maintains a 20% deductible as noted above. Optional SLDW Coverage has a cost of $10.00 per day in addition to the mandatory coverage cost and must be paid locally.
- Supplemental Liability Insurance (SLI): All of the benefits in the Mandatory Coverage, including the $750 deductible for CDW and Car Theft, but excludes the deductible for Damages to Third Parties. Optional SLI Coverage has a cost of $7.00 per day in addition to the mandatory coverage cost and must be paid locally.
- Combined Full Coverage: All of the benefits in the Mandatory Coverage, SLDW, and SLI, but with $0 deductible for CDW and for Damages to Third Parties. Optional Combined Full Coverage has a cost of $15.00 per day in addition to the mandatory coverage cost and must be paid locally.
Customer Care and Roadside Assistance:
In the event of vehicle malfunction or an accident, the rental company must be contacted immediately. Failure to do so will compromise any claims for compensation. A customer care representative will be available 24 hours a day, by phone 506-2-542-4888. A roadside assistance program is offered free of fees when you purchase the Combined Full Coverage, payable locally, which includes: - Towage service for the automobile, in case of accident or malfunction.
- Continued trip service for the customer and his/her party to the next scheduled destination, via taxi service, in case of accident or automobile malfunction.
- Basic roadside assistance, in case of discharge of battery.
- Locksmith service, in the case the keys are left inside the automobile.
- Ambulance service, in case of medical emergency due to an accident.
Exclusion: change of a flat tire.
Road conditions:
Roads in Costa Rica are not up to United States standards. Short distances can take a longer time to cover than expected. Some roads are not paved with deep pot holes, are seasonly restricted and limited to only 4-wheel-drive vehicles. We recommend to refuel before travelling to Monteverde as there are limited gas stations in the area which are difficult to locate.
GPS system and Cellular Phones:
A GPS system for your vehicle is highly recommended and may either be reserved in advance via Virgin Vacations or can be rented locally at an additional cost of $9 per day and a credit card deposit of $250, subject to availability. A cellular phone is also recommended as there can be long distances between populated areas. Contact your cell phone's service provider to see if international coverage is available. Cell phones can also be rented locally at an additional cost of $10 for the entire rental period regardless of rental duration, and subject to availability. All local calls and inbound international calls are included.
Car rental insurance options and their coverage DO NOT cover loss, damage or theft of the GPS or Cell Phones.
Safety:
Please be aware that theft from cars in Costa Rica is quite common. Therefore, do not leave luggage, passports, or any valuable objects inside an unattended vehicle. In case of a flat tire, do not stop. Continue slowly to the nearest gas station or call for special assistance. Do not accept help from strangers, as this is sometimes a ploy to try to steal valuables from the vehicle.
Local Laws:
Familiarize yourself with local laws before you travel. New traffic laws have been enacted in Costa Rica with increased penalties for driving under the influence of alcohol and for speeding. Penalties include community service, fines and up to 3 years in jail. Additionally, anyone breaking these new laws automatically invalidates the car rental contract and is liable for all economic expenses including, but not limited to fines, vehicle confiscation expenses, and damage and robbery to the vehicle.
| | Currency | We suggest getting a small amount of currency for the first country you're visiting before you leave the U.S. It is a good idea to carry a chart with you to help you convert U.S. dollars to the local currency. It's also a good idea not to carry too much money. Many countries have ATM machines that accept most U.S. ATM cards, but be sure you know your ATM password in numbers-the keypads on foreign ATMs don't always have letters. ATM machines will only dispense cash in local currency. Check with respective consulates to learn current currency allowances and requirements. Use your credit card whenever possible. Should you decide to carry cash or travelers checks, exchange them at banks where the rate is more favorable than at hotels or exchange bureaus. Please note that many banks and most vendors will not accept or exchange $100 bills. We suggest to carry $20 bills or smaller.
| Costa Rica - The Costa Rican Colón is the currency of Costa Rica. It is very common in Costa Rica to deal in both American dollars and the Costa Rican Colon, often prices will be given in both denominations. Many, but not all, ATM machines in Costa Rica dispense both Colones and dollars.
| | Credit Cards | While credit cards are accepted in most destinations, it is advisable to carry local currency. Inform your credit card company that you are traveling to avoid your card being blocked for security reasons.
Most US-issued credit cards rely on magnetic-strip technology rather than embedded microprocessor chips which are increasingly common overseas. These “chip-and-PIN” cards require users to punch in a personal identification number (PIN) instead of signing for a purchase. For example, many automated ticket kiosks, such as those commonly found at train stations, gas pumps and parking garages, don’t accept cards without a chip and PIN. Most cash registers are equipped to handle American cards but if you encounter difficulties, offer an alternative credit card or politely insist that the cashier keep trying to swipe the credit card. ATMs typically recognize and accept US issued debit cards. For travel to Europe, should you anticipate using ticket kiosks or purchasing train tickets locally, you may consider buying tickets and other basic purchases prior to departure.
| | Shopping | Most people enjoy bringing home at least one souvenir from the countries they visit. However, some find any amount of shopping to be too much while others never find enough opportunities.
We have built into our Escorted itineraries a few shopping stops at recommended spots. These stops are designed to enhance your experience by providing an opportunity to see first-hand quality locally-crafted merchandise which you may not be able to find alone. Shops are checked to ensure the quality and authenticity of the products they offer, and we limit guides from visiting other locations. In some cases, we plan these stops to provide an opportunity to use clean bathrooms and to stretch your legs.
While shopping independently, we advise you to exercise care and common sense when making any purchase. Always get a formal receipt. And remember that, just like in this country, if a deal seems too good to be true, it probably is!
About Tax-Free Shopping
Tax-Free Shopping (TFS) allows shoppers to reclaim the VAT (Value-Added Tax) or GST (Goods and Services Tax) they have paid on their shopping in some foreign countries. Currently, about 50 countries allow foreign visitors to have their taxes reimbursed. TFS is subject to national regulations such as minimum spend and restrictions on the types of products on which it can be claimed. TSF is currently available in Argentina, Australia, Austria, Belgium, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Indonesia, Ireland, Israel, Italy, Japan, Korea, Latvia, Lebanon, Liechtenstein, Lithuania, Luxembourg, Mexico, Morocco, The Netherlands, Norway, Poland, Portugal, Russian Federation, Singapore, Slovenia, Slovakia, Spain, South Africa, Sweden, Switzerland, Thailand, Turkey and the United Kingdom. Eligible countries and their specific regulations are subject to change at any time including the % of VAT which is reclaimable and the minimum purchase amount restriction. When planning to shop in a country with Tax-Free Shopping and to reclaim VAT/GST taxes, we recommend that you check the current regulations prior to completing your purchase. In many cases, stores will display signage such as “VAT Refunds for Tourists.” Normally, you will need to present your passport and receive a VAT Refund Application form(s) from the store along with an explanation of how to claim your refund. Sometimes this is completed at the airport upon departure or later via mail from your home. Service fees may apply. Alternatively, you may choose to work with a fee-based VAT Refund Service.
U.S. Customs & Shipping Charges
You may carry items with a fair retail value totaling $800 into the U.S. Taxes may be applied to the next $1,000 worth of merchandise. U.S. Customs determines the value of your items, often honoring a genuine sales receipt. Items which are shipped home are always subject to duty when received in the U.S. (in addition to shipping charges). Some shops may offer to include shipping and duties in the price but this typically means shipping only to the customs facility closest to you and payment only of the export duties; you would still need to collect the item and pay U.S. import duties. Please be aware that it is illegal to import products made from endangered animal species. U.S. Customs & Border Protection will seize these items, as well as most furs, coral, tortoise shell, reptile skins, feathers, plants, and items made from animal skins.
| Costa Rica - Large stores and supermarkets in Costa Rica will have fixed prices that are clearly labeled and should be purchased at that price. However, in local markets people regularly bargain for what they buy, and you should too! Wooden carvings, woven blankets, colorful paintings, and beautifully crafted pottery are only a few examples of the many souvenirs you can purchase to remember your trip.
| | Your Safety is Very Important |
Prior to your trip, we strongly recommend that you visit the website of the U.S. Department of State at www.travel.state.gov, specifically the section which addresses International Travel. You should read the tips for foreign travel and travel warnings for the country or countries that you plan to visit. It is also important that you do not allow your common sense to take a vacation while on your trip. Here are several tips which, if followed, will save much potential hardship:
- Be aware of potentially dangerous places and situations as you would be at home. Avoid wearing expensive jewelry and carry your valuables concealed in inside pockets or hidden pouches. Your objective is to avoid drawing attention and to blend in with the crowd
- Don't put all your valuables (money, credit cards, passports, etc.) in the same place (in case one wallet is stolen, you should have other valuables and identification in another safe place)
- Do not leave valuables laying loose in your room. Use the hotel safe. Keep copies of your passports, credit card numbers and travelers checks numbers in the hotel safe
- Credit cards are generally accepted everywhere and are safer than traveling with large amounts of cash
- Do not pack valuables (cameras, computers, jewelry, etc.) in your checked luggage. Keep hard-to-replace valuables with you in your carry-on bag
- Keep wallets safely tucked into front trouser pockets and/or wear a money pouch inside your clothing
- Carry handbags close to your body, shoulder bags the cross-body method with the bag in front of your body.
If you've purchased an escorted tour program, your travel documents will include telephone numbers of local Virgin Vacations representatives who will do their utmost to assist you in the event of an emergency. The numbers are printed on your Virgin Vacations vouchers. Please copy the numbers. Once you relinquish the voucher, you will not have this information. Passengers traveling independently should employ the services of hotel concierges and local authorities.
| | Tourist Street Scams |
Pickpockets and thieves can destroy an otherwise wonderful holiday. Be mindful of these precautions to help avoid being scammed or robbed:
- Remain alert and cautious. Be wary of any unusual contact or commotion in crowded public places, including train stations, markets, subways and tourist sites;
- Be especially careful when traveling independently, or leaving your tour group to explore on your own. Try not to travel alone, especially at night. Avoid narrow alleys and poorly lit streets;
- Use only official taxis and check the change you receive from all taxi drivers and vendors;
- Beware of pickpockets often working with an accomplice who will distract you by spilling something on you, dropping a wallet or other seemingly valuable object, or tripping and falling down in front of you;
- Beware of aggressive street vendors who may approach you offering a demonstration which may end with you being pressured to purchase an item or act as a distraction for another pickpocket;
- Don’t tip beggars;
- Wear the shoulder strap of your bag across your chest;
- Carry modest amounts of cash (US dollars) in small denominations so that you can avoid flashing large bills when paying for small items;
- ATM machines can be a convenient way to carry less currency. However those machines too can be used for robbery. Be wary of anyone who can look over your shoulder when inputting PINs. Another scam involves rigging the machine with a plastic insert which makes your card retrieval difficult; the thief then removes your card after you walk away;
- If you are confronted, do not fight back - give up your valuables. If your possessions are lost or stolen, report the loss immediately to the local police and keep a copy of the official report for insurance claims.
| | Local Emergency Phone Numbers | Costa Rica
| | Languages | Costa Rica - Spanish is the local language. English is generally spoken in tourist areas.
| | Electricity | Please note: The U.S. uses 120 volts and you can purchase a converter and transformer at most hardware stores for your 120V appliances.
| Costa Rica - The voltage used is 110/220 volts.
| | Code of Conduct | Costa Rica - Shaking hands is the standard greeting. Visitors should observe normal courtesies. The atmosphere is generally informal and casual dress is appropriate. The notion of Pura Vida dominates the national outlook.
| | Gratuities | Tipping is always a matter of personal discretion. For your convenience, please use the summary below as a guideline for recommended gratuity amounts. Gratuities may be paid in U.S. Dollars or local currency equivalent. Please be aware that tipping is considered by many locals to be a part of their normal remuneration and some may approach you for additional "compensation." There is no need to be intimidated by the request, nor should you feel pressured to pay more than recommended. If you become uncomfortable by any behavior you encounter, please advise your tour manager or phone our local office. Numbers are provided in your documents for your convenience.
| | Suggested Tipping: Independent Tours |
Hotels:
Porter: $3 per bag
Wait staff: 5-10% of the bill (lunch or dinner)
Housekeeping: $3 per person per day
Local Sightseeing Tours:
Guide: $3 per person per half day
Driver: $2 per person per half day
| Costa Rica - Gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists.
| | Food and Meals | As specified in each itinerary. Meals are based on the hotel's or restaurant's buffet or set menu. In general, beverages are not included, unless specifically stated. Although Virgin Vacations cannot make guarantees, every effort will be made to honor special dietary requests submitted in writing at least 72 hours prior to departure to info@virgin-vacations.com.
| Costa Rica - While it is generally safe to eat fully cooked meats and vegetables, care should be taken to avoid undercooked meat and uncooked fruits and vegetables. Although tap water is considered safe to drink in the major cities, it is recommended that visitors only drink bottled water or water that has been boiled and filtered. Filtered water is often available at hotels. Avoid ice, as it is usually made from tap water.
| | Holidays - Costa Rica | | Holidays 2013 | | Jan 1 | New Year's Day | Mar 19 | St. Joseph Day | Mar 28 | Maundy Thursday | Mar 29 | Good Friday | Mar 31 | Easter | Apr 11 | Battle of Rivas | May 1 | Labor Day / May Day | Jul 25 | Annexation of Guanacaste Day | Aug 2 | Virgin of Los Angeles Day | Aug 15 | Mother's Day | Sep 15 | Independence Day | Oct 12 | Columbus Day | Nov 2 | All Souls' Day | Dec 8 | Feast of the Immaculate Conception | Dec 24 | Christmas Eve | Dec 25 | Christmas | Dec 31 | New Year's Eve |
| | Holidays 2014 | | Jan 1 | New Year's Day | Mar 19 | St. Joseph Day | Apr 11 | Battle of Rivas | Apr 17 | Maundy Thursday | Apr 18 | Good Friday | Apr 20 | Easter | May 1 | Labor Day / May Day | Jul 25 | Annexation of Guanacaste Day | Aug 2 | Virgin of Los Angeles Day | Aug 15 | Mother's Day | Sep 15 | Independence Day | Oct 12 | Columbus Day | Nov 2 | All Souls' Day | Dec 8 | Feast of the Immaculate Conception | Dec 24 | Christmas Eve | Dec 25 | Christmas | Dec 31 | New Year's Eve |
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