Highlights | Escorted Package Includes - Flights NYC-Tallinn, Krakow-NYC
Other departure cities available. Click on date of departure for selection and prices - Airline taxes & fuel surcharges
- 10 nights accommodations
- Hotel porterage
- All transfers
- 17 meals: 10 breakfasts, 1 lunch, 6 dinners
- Sightseeing per itinerary in modern air-conditioned motor coach
- Services of English-speaking tour manager throughout
- Services of local guides in all major cities
- Entrance fees per itinerary
Special Features - Toompea Castle, Tallinn
- Alexander Nevsky Cathedral, Tallinn
- St. Peter and Paul Church, Vilnius
- Lazienki Park, Warsaw
- Yasna Gora Monastery, Czestochowa
- Royal Cathedral, Krakow
Explore the Baltic Region of Eastern Europe and discover centuries-old folk lore, historic towns and diverse cultures within the region. Visit each state's capital; Tallinn, Riga and Vilnius, while you marvel at the medieval architecture and history of these locales. See the Toompea Castle and Alexander Nevsky Cathedral in Tallinn then travel to Riga and view the Liberty Monument, St. Jacob's Cathedral, and Riga Castle. Next, enjoy the scenic countryside on your way to Vilnius where a city tour includes St. Peter and Paul Church, Gediminas Tower, and Vilnius Castle! Continue your journey to Warsaw and explore Lazienki Park with its Palace, the Old Town, the Old Market Square and St. John's Cathedral. You will see more of Poland as you stop to explore the Yasna Gora Monastery on the way to your final nights in Krakow. You'll truly be in awe at the long history and diverse culture within these regions. Along the way, you'll have convenient transfers and the expertise of a professional tour manager throughout your trip. Also Available |
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Itinerary |  This itinerary is performed by a local tour company. It is not an exclusive tour and therefore you may be with passengers from other tour companies; signage may display the local tour company name, but will have your name; tour guides and vehicles may change throughout your tour, and your tour documents/vouchers may be requested to exchange for local bus/theater/hotel/flight/ferry tickets. Luggage tags or name badges are not provided. DAY 1, Tuesday - Depart the USA
Depart the USA for Estonia. Your flight includes meals, drinks, and in-flight entertainment for your journey DAY 2, Wednesday - Arrive in Tallinn
Arrive in Tallinn and transfer to your hotel. The remainder of the day is at leisure
Overnight: Tallinn
Meals: Dinner DAY 3, Thursday - Full Day in Tallinn
Full day at leisure to explore Tallinn, the capital of Estonia, situated on the southern coast of the Finnish Bay. Tallinn is filled with typical narrow medieval streets, towers and Gothic churches. This evening, enjoy a welcome dinner and orientation
Overnight: Tallinn
Meals: Breakfast, Dinner DAY 4, Friday - Tallinn Sightseeing Tour, Travel to Riga
Morning tour of Tallinn, starting with a bus drive along the park of Kadriorg (founded by Peter the Great), the Song Festival grounds, and the ruins of the 15th-century Brigit's convent in Pirita. Then, continue on a walking tour of the old town, including the Toompea Castle, the 14th-century Gothic Town Hall, and the Alexander Nevsky Cathedral. In the afternoon drive to Riga, capital of the Latvian Republic, situated at the mouth of the Dougava River
Overnight: Riga
Meals: Breakfast, Dinner DAY 5, Saturday - Riga City Tour
This morning, a tour of Riga features the city's architecture encompassing Romanesque, Gothic, Renaissance, Baroque and Classic facades. View Riga Castle, St. Jacob's Cathedral and the Liberty Monument. Enjoy the afternoon at leisure
Optional: Open Air Ethnographic Museum
Overnight: Riga
Meals: Breakfast DAY 6, Sunday - Scenic Drive to Vilnius
Depart Riga for Vilnius, the capital of Lithuania, enjoying the scenic countryside along the way. The remainder of the day is at leisure in Vilnius
Optional: KGB Museum
Overnight: Vilnius
Meals: Breakfast, Dinner DAY 7, Monday - Vilnius City Tour
A morning tour of Vilnius includes St. Peter and Paul Church and St. Anna's Church. View Vilnius University, Gediminas Tower and Vilnius Castle in the Upper Town. Spend the afternoon at leisure
Optional: Excursion to Trakai Castle
Overnight: Vilnius
Meals: Breakfast DAY 8, Tuesday - Scenic Drive to Warsaw
Today, depart Lithuania and cross the border into Poland. Continue to Warsaw and spend the balance of the day at leisure
Overnight: Warsaw
Meals: Breakfast, Lunch, Dinner DAY 9, Wednesday - City Tour of Warsaw
Enjoy a morning tour of Warsaw. Drive along the Royal route, from the magnificent Castle Square to Lazienki Park with its Palace, summer residence of the last King of Poland. Pass by the Palace of Science and Culture, the Saxon Gardens, the Tomb of the Unknown Soldier, Monument to the Heroes of the Warsaw Ghetto and the Barbican. Continue with a walking tour of the Old Town, the Old Market Square and St. John's Cathedral
Optional: Chopin Concert
Overnight: Warsaw
Meals: Breakfast DAY 10, Thursday - Czestochowa En route to Krakow
After breakfast depart Warsaw and head towards the town of Czestochowa. The town is best known for the blackened picture of St. Mary, known as the “Black Madonna”, in the Yasna Gora Monastery. Next, visit the Auschwitz Memorial Museum, which was established in 1947 on the location of the largest Nazi concentration camp. This site, where approximately 1.5 million people were exterminated, was added to the UNESCO World Heritage List in 1979. Continue to Krakow for overnight and dinner
Overnight: Krakow
Meals: Breakfast, Dinner DAY 11, Friday - Krakow City Tour
This morning, the sightseeing tour begins with a visit to Wawel Hill to view the Royal Castle and visit the Royal Cathedral. The morning continues with a walking tour of the Old Town including the Main Market Square, Renaissance Cloth Hall and St. Mary's Church. Enjoy the afternoon and evening at leisure
Overnight: Krakow
Meals: Breakfast DAY 12, Saturday - Depart for the USA
Transfer to the Krakow airport for your departure flight
Meals: Breakfast |
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Optionals | Book your Optional Tours before you travel and see more, save time, save money, and protect your investment. Tours purchased while traveling may cost an extra 10% or even more! Tours often sell out - avoid disappointment! Save your cash - many countries do not accept credit cards. Travel insurance only covers services purchased prior to departure. | | Open Air Ethnographic Museum | Day #5 |
01 Apr 2013 - 31 Oct 2014 $36
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This unique museum is set on 100 hectares of land on the outskirts of Riga, in a pine forest on the banks of the Jugla Lake. Farmhouses, windmills, fishing villages, churches and other historic structures have been rebuilt and preserved here. You will see the local craftsmen perform various tasks and can try Latvian cuisine in the tavern.
Departs at 2:00 pm. Pick-up details to be advised locally. Approximate tour duration is 3.5 hours.
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| KGB Museum | Day #6 |
03 Jun 2013 - 31 Oct 2014 $24
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Begin your sightseeing of Vilnius with a visit to the KGB Museum, which was used as a top security prison from 1940 to 1989. Photo exhibits assist in imagining what it was like to be imprisoned in these cold, damp and narrow cells.
Departs at 3:00 pm. Pick-up details to be advised locally. Approximate tour duration is 2.5 hours.
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| Excursion to Trakai Castle | Day #7 |
01 Apr 2013 - 31 Oct 2014 $42
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This afternoon, visit one of the few reconstructed castles of the Lithuanian ruling dynasty, situated in the old Lithuanian capital of Trakai. Set on an island surrounded with hundreds of lakes, the castle is furnished with excellent collections of armors, furniture and decorative objects. A guided visit shows you Lithuanian’s most famous and photographed castle.
Departs at 2:00 pm. Pick-up details to be advised locally. Approximate tour duration is 3 hours.
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| Chopin Concert | Day #9 |
01 Apr 2013 - 31 Oct 2014 $56
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It was the genius of Frederic Chopin that made Poland's music world famous. The Mazurkas, Etudes, Polonaises and Scherzos became a test and measure of any pianist's talent. Enjoy a Chopin piano recital, performed just for you in a setting fit for a king. A glass of champagne is served during intermission.
Departs at 6:20 pm. Pick-up details to be advised locally. Approximate tour duration is 2.5 hours.
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| Book your Optional Tours before you travel and see more, save time, save money, and protect your investment. Tours purchased while traveling may cost an extra 10% or even more! Tours often sell out - avoid disappointment! Save your cash - many countries do not accept credit cards. Travel insurance only covers services purchased prior to departure. |
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Dates & Prices | Step 1: Select Your Featured Hotels Step 2: Click a Date to Book Online
OR: Click here to create your own flexible vacation |
*Not Included:
Optional tours and gratuities.
Additional Information:
Land only price does not include arrival/departure transfers.
Jun 25 departure will be accommodated at the Radisson Blu Astorija Hotel, Vilnius
Entry Requirements:
Passengers traveling abroad require a passport valid for six months beyond their travel dates. All travelers are responsible to check if a visa is required for all countries on their itinerary. For visa information,
check our Visas page.
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| PLEASE NOTE: | When amending travel dates or number of nights, your flexible package will include flights and hotels only. You will have the opportunity to add additional services prior to finalizing your reservation. |
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| Although most of the planning and preparation is taken care of for you, there are still a few things you should know and some details you should take care of to ensure your comfort, safety and peace of mind. Please review the following information before your departure to ensure that any surprises along the way will only be pleasant ones. | | Passports and Visas | It is each traveler's responsibility to have a passport valid for at least 6 months after the date of travel and a visa if required. Please check the information at virgin-vacations.com/visas.aspx for the specific country/region you are visiting for more details. IMPORTANT: Passengers who are not U.S. citizens must check with the respective consulate or a visa agency to determine what personal identification is required. Passengers who enter, leave and then re-enter the same country on their itinerary should check if they require a double-entry visa. Passport applications are available at most U.S. Post Offices, as well as at regional Passport Agencies. Passengers requiring visas, whether obtained in advance or locally upon arrival, should ensure that their passport has unstamped visa pages.
| | Trip Preparation | A little pre-planning can make your trip go a lot smoother. Several weeks before your trip, make a list of what you will need to take with you. Make sure your personal documents (passports, visas) are in order and that you have enough prescription medications to last through the trip. We suggest that you make photocopies of passports, visas, and any other important travel documents and pack them separately from the originals. Pack a list of medications including dosage and generic names. If you lose the originals while traveling, you'll have copies for easier reporting and replacement. You may consider bringing a small supply of over the counter medications for headaches and/or anti-diarrhea pills (especially when traveling outside of the USA and Western Europe). We recommend that you pack a portable alarm clock. Avoid placing valuables such as cameras in your checked luggage.
| | Cell Phones & Calling Cards | You may wish to carry a cell phone while traveling overseas. Check with your cell phone provider if your phone will work in the destination(s) you are visiting. U.S. service is dominated by the CDMA technology standard, while most of the world uses the incompatible GSM standard. Some U.S. providers do offer GSM, but you may incur high international roaming fees. With GSM, however, you can often choose to have your phone unlocked and then add a local SIM card for lower fees. If you can access the Internet as you travel, you can take advantage of email or a Skype Internet telephone (VOIP) account for the best value. Alternatively, you may investigate renting a cell phone before you leave or buying an inexpensive phone locally.
When calling the U.S. from a foreign country, you may also use a prepaid calling card; normally, the only additional charge (besides the prepaid long distance charges) is a local fee of a few cents and possibly a connection fee if you are using your card at your hotel. It is best to check with the hotel’s reception desk prior to making phone calls to avoid unexpected charges.
| | Making Telephone Calls from One Country to Another | When dialing a number from one country to another, you should proceed as follows: dial your country's Exit Code + destination Country Code + Phone Number.
For most countries, the exit code is 00. Exceptions include the USA and Canada (011), Hong Kong and Cambodia (001), Australia (0011), and Russia (8 Pause 10*). For Brazil, please consult with the local telephone company. If the international number you wish to call starts with a 0 (zero), you must drop this starting digit when dialing the number.
| | Wireless Internet Access | Passengers traveling with WiFi enabled devices (such as a personal computer, smartphone, tablet, or digital audio player) may be able to connect to the internet via a wireless network access point (or hotspot). WiFi access in hotels and/or cruise lines often involves a fee which, in some cases, can be very expensive. Passengers requiring internet access can often locate free WiFi hotspots such as libraries or coffee shops. Hotspots can often be located and planned in advance via an online search. Planning ahead may help avoid unnecessary fees.
| | Staying Healthy While Traveling | All travelers should familiarize themselves with local conditions, such as high altitude or required immunizations, which could affect their health. We recommend you consult with your personal health-care provider, the Centers for Disease Control (www.cdc.gov) and/or theWorld Health Organization (http://www.who.int/en/) for their recommendations.
There are several easy steps you can take to stay healthy while traveling which may help prevent contracting an illness while away from home.
- Watch what you eat. Try new foods in modest quantities, and depending upon your destination, you may want to avoid street foods, salad bars, raw vegetables and fruits, unless they have thick peels like bananas or grapefruit.
- Stay hydrated. Drink bottled water and avoid consuming ice cubes made with tap water.
- If you have allergies to foods, medications or insect bites, or have any other unique medical issues, consider a medical alert bracelet and/or a physician’s note detailing required treatment should you become ill.
- Wash your hands regularly and carry hand sanitizer.
- Where appropriate, pack sunscreen and insect repellant (for both active and warm destinations).
- You may also want to bring a small first-aid kit with bandaids, antibiotic cream, pain killers, bug bite cream, digestive aids like antidiarrheal or anti-bloat medications, antacids, and cold medicine. This is in addition to any prescription medications which should be adequate for the entire trip.
| Notice on Aircraft Cabin Insecticide Treatment - Please note that some countries may require aircraft cabin insecticide treatment for in-bound foreign flights. A list of such countries is available at:
http://www.dot.gov/office-policy/aviation-policy/aircraft-disinsection-requirements.
| | Climate & Clothing | Poland - Spring and Autumn: 40–65°F; Summer: 55–75°F; Winter: 20–35°F. Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops).
Poland Average Temperatures: www.virgin-vacations.com/weather/europe/default.aspx#central-europe-weather
| Estonia - Spring and Fall: 35°F–50°F; Summer: 55°F–70°F; Winter: 20°F–30°F. Bring comfortable walking shoes, a sweater, clothes you can layer, and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops).
| Latvia - Spring and Fall: 35°F–50°F; Summer: 55°F–70°F; Winter: 20°F–30°F. Bring comfortable walking shoes, a sweater, clothes you can layer, and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops).
| Lithuania - Spring and Fall: 40°F–55°F; Summer: 55°F–70°F; Winter: 20°F–30°F. Bring comfortable walking shoes, a sweater, clothes you can layer, and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops).
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| E-Tickets & Check-In Procedures |
Please review the flight itinerary included in your documents. Print and carry a copy of the air itinerary which contains the record locator (airline reservation number) and e-ticket number(s). At check-in, be prepared to provide your government issued identification (valid passport) and your e-ticket itinerary/ ticket numbers to the agent in order to receive your boarding pass.
If your flight itinerary displays a flight as “Operated By” another carrier, you should check-in at the desk of the “Operated By” airline. When you arrive at the airport, check the airport monitors for updated check-in desk listings.
An e-ticket (electronic ticket) represents the purchase of an airline seat. This form of ticket has replaced almost all formerly provided paper tickets. The e-ticket exists only as a digital record in the airlines computers. In most cases your reservation will be confirmed solely on the basis of your government-issued identification. However it may still be necessary to present the e-ticket itinerary which contains your specific reservation code and ticket number(s). Once confirmed, your luggage will be checked-in and a boarding pass provided.
Advance online check-in is available on some airlines. If available, you may enter your airline confirmation number or Flight Ticket Number at the airline's website, and print the boarding pass on your home printer within twenty-four hours of departure. Airlines without advance online check-in require you to present your identification and e-ticket numbers at the airport self-service kiosk or check-in counter.
When e-tickets cannot be issued, you will receive paper tickets.
If your tour program includes foreign domestic flights, and those tickets are not included together with the e-ticket itinerary in these documents, a separate voucher(s) confirming those services will be included. You will receive those tickets at your destination from a Virgin Vacations representative.
| | Airline Flights | Please check in at least three hours prior to the scheduled departure time to allow for security steps. Many airlines do not permit check-in less than one hour prior to the scheduled departure time. Passengers connecting from another point within the USA should check their luggage through to their final destination, and although problems with lost luggage have been minimal, it is a possibility. Certain carriers do not allow baggage “interlining,” and luggage must be checked separately for each flight. When you check your luggage, we recommend that you verify where your luggage is being sent. If you are connecting from a domestic flight which is delayed for any reason, causing you to miss your international flight, you must ask the airline for assistance in getting you to your destination. Since all airline tickets are issued on special fares which carry restrictions and penalties if changed, you must have the airlines responsible make alternate arrangements on your behalf as Virgin Vacations has no authority or control over airline activities and policies. Do not leave the airline check-in desk until an alternative itinerary has been confirmed for you.
Passengers are recommended to reconfirm their flights 72 hours prior to departure, and to reconfirm seat assignments, special meal requests and frequent flier numbers, as applicable. In the event of an airline schedule change, Virgin Vacations will make every effort to inform passengers of the schedule change and new flight schedule prior to departure. Virgin Vacations is not responsible for schedule changes including, when applicable, changes in routing and/or the number of stops in the itinerary. Virgin Vacations is unable to provide compensation for schedule changes or cancellations implemented by an airline. In the event of any change in flight itinerary made directly between passengers and their airline, it is the passengers' responsibility to advise Virgin Vacations of amended flight details in writing to service@virgin-vacations.com. Virgin Vacations cannot be held responsible for land services, including arrival and/or departure transfers, if flights are changed without its knowledge.
| | Connecting Flights | When connecting between flights in major international airports, you may need to pass through two or more security checkpoints. Therefore, we recommend that you proceed immediately to the gate area for your connecting flight to avoid any unexpected delays which may cause you to be late.
| | Airline Luggage Restrictions | Most international airlines are consistent with regard to the number and weight of the pieces you may check and bring onboard. Domestic carriers, both inside and outside of the USA, typically on small aircraft, may differ. Therefore, we suggest that you check in advance if you are concerned about size or weight restrictions of hand and/or checked luggage. The FAA now restricts carry-on baggage to one bag plus one personal item (purse, briefcase, laptop computer, etc.) per passenger and some airlines may have additional restrictions. Most airlines apply charges for checked bags. For detailed information regarding your airline's checked baggage policies please visit http://www.virgin-vacations.com/baggagefees.aspx. Airline policies vary and may change at any time. Virgin Vacations is not responsible for any excess luggage/ weight charges levied by an airline.
| | Airline Seats | Airline seats are confirmed whenever possible. Some airlines and/or fare types do not allow for pre-seating and require this be done at airport check-in only. Even when seats are pre-assigned however, you may wish to contact the carrier one to two weeks prior to departure to reconfirm your seats. In many cases there are equipment changes after your initial booking which can cause airplane seating reconfiguration.
| | Frequent Flier Programs | Passengers are responsible to contact their airline directly regarding mileage eligibility and accrual. Airline frequent flier programs determine whether to award miles in part or total based on their own rules which are updated frequently. Some discounted or promotional airfares as well as some code-share flights are not eligible for mileage accrual. Gate 1 Travel will record frequent flier numbers when provided by the passenger prior to travel documents being issued. However, the addition of frequent flier numbers to airline records does not guarantee mileage eligibility which is at the sole discretion of each airline. Airline schedule changes may result in flights which were originally eligible for mileage accrual no longer being eligible. We highly recommend passengers to provide their frequent flier account information whenever checking in online and/or at the airport check-in desk. After travel has commenced, it is often not possible to apply for frequent mileage credit. Passengers are also responsible to determine whether previously earned mileage may be applied to flights to secure upgrades.
| | Frequent Flier Programs | Passengers are responsible to contact their airline directly regarding mileage eligibility and accrual. Airline frequent flier programs determine whether to award miles in part or total based on their own rules which are updated frequently. Some discounted or promotional airfares as well as some code-share flights are not eligible for mileage accrual. Virgin Vacations will record frequent flier numbers when provided by the passenger prior to travel documents being issued. However, the addition of frequent flier numbers to airline records does not guarantee mileage eligibility which is at the sole discretion of each airline. Airline schedule changes may result in flights which were originally eligible for mileage accrual no longer being eligible. We highly recommend passengers to provide their frequent flier account information whenever checking in online and/or at the airport check-in desk. After travel has commenced, it is often not possible to apply for frequent mileage credit. Passengers are also responsible to determine whether previously earned mileage may be applied to flights to secure upgrades.
| | Airline Tickets | Most airline tickets are issued using special fares which cannot be changed or canceled without incurring additional cost. Should you lose or misplace your tickets while traveling, you should immediately notify the airline. In most cases they will have you complete a Lost Ticket Indemnity Form, and for a fee, issue replacement tickets.
| | Code-share Flights | Many airlines participate in alliances and special agreements with other airlines which permit passengers to travel from one point to another using more than one carrier. While your ticket may indicate that you are flying with one carrier (eg: Delta), you may find that you are actually seated in a plane belonging to another carrier (eg: Alitalia). Please review your airline itinerary carefully to determine which airline you should go to for check-in; if your flight is operated by a carrier other than the primary airline indicated on the itinerary, your itinerary will state "Flight Operated by (Airline)." If you have any concerns regarding which airline to check-in with, you may contact the airline directly or Virgin Vacations for clarification.
| | Luggage | All Virgin Vacations land tour packages allow one piece of luggage per person, plus carry-on bag. Please refer to “Airline Luggage Restrictions” for guidance regarding airline policies and charges for checked bags. As Virgin Vacations will not be responsible for loss or damage to luggage and personal belongings, you MUST report any loss or damage immediately at the time of the incident and obtain a written report from the local authority for submission to your insurance provider. Avoid placing valuables such as cameras in your checked luggage. If your luggage is lost or damaged by the airlines, a baggage claim form MUST be filed with the carrier before leaving the airport. Any cost to retrieve luggage will be your responsibility and you should retain receipts to submit to your insurance provider. See www.virgin-vacations.com/luggage.aspxfor Important Baggage Information for U.S. Travelers.
| U.S. Hazardous Materials Restrictions - Federal law forbids the carriage of hazardous materials aboard aircraft in your luggage or on your person. A violation can result in five years’ imprisonment and penalties of $250,000 or more (49 U.S.C. 5124). Hazardous materials include explosives, compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives and radioactive materials. Examples: Paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radio-pharmaceuticals. There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet articles carried in your luggage and certain smoking materials carried on your person. For more information, visit www.tsa.gov.
| | Avoiding Jet Lag | In order to minimize fatigue and general restlessness caused by jet lag, there are a few steps you may take including switching to your destination time zone when you board the plane, by sleeping and eating according to the new schedule, avoiding heavy eating, caffeine or alcoholic beverages before or during your flight, and by drinking plenty of water and/or fruit juice while flying. Try to sleep on overnight flights and then, upon arrival, avoid the temptation to nap until nighttime.
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| Arrival Procedures | Upon arrival, please complete immigration formalities and claim your luggage. If your program includes airport arrival transfers, check your voucher for specific instructions, as they vary with every destination. In most cases, you will be met after passing through Customs by the local representative who will be holding a Virgin Vacations sign and/or a sign with your name on it. In some instances you will be instructed to walk a short distance to a transportation counter. The company's name and location will be printed on your voucher. If for any reason you do not connect with the Virgin Vacations transfer personnel, go to the Tourist Information Desk and ask them to page the Virgin Vacations representative or phone the number on your voucher.
| | What To Do When Your Flight Is Delayed | Airlines do not share flight manifest information. Therefore, the only way we may learn of a delay or schedule change while you are traveling is from you, the traveler. The sooner you are able to contact one of our offices, overseas or in the USA, the better we can respond. Virgin Vacations is only able to guarantee pre-reserved arrival transfers for up to one hour from the scheduled time, no matter the cause. In case you are delayed for any reason, and are unable to follow the instructions on your voucher, please make independent transfer arrangements and retain your receipts. Unused tour services, including transfers and hotel nights are not refundable. Upon your return home you will need to contact your airline and/or insurance carrier to investigate the possibility of reimbursement for any unused tour services.
| | Departure Procedures | If your program includes departure transfers, instructions will be stated on your voucher or provided locally.
| | Transfers | Due to local traffic and other extenuating circumstances, we ask that you allow 30 minutes from your scheduled transfer time for our representative to arrive. This includes hotel, airport and cruise transfers. Such possible delays are taken into consideration in scheduling transfers and you should therefore have no concerns about arriving late for your tour, flight or cruise. For transfers from a hotel, let the hotel reception desk or concierge know that you are waiting for a transfer. In the case of a missed transfer, reimbursement for your out-of-pocket expenses will be considered provided you obtain a written statement from the hotel's front desk verifying the length of time you waited, and the time you left the hotel, and a receipt for your transportation with time and date.
Escorted tour programs include transfers, providing you have purchased airfare from Virgin Vacations to arrive and depart on the scheduled tour dates. If you are traveling independently, you may purchase the transfers from Virgin Vacations or contract your own method of transportation to the hotel or cruise ship.
The cost of a transfer is more expensive than hiring a taxi, as a Virgin Vacations transfer necessarily includes round trip service, or 'dead-leg'. Often the places of call (airports, seaports, hotels) demand entrance and parking fees, where drivers may have to wait for up to an hour. Passengers comfortable hiring a taxi on their own and do not require assistance will save money
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| Hotels | Virgin Vacations has carefully selected each hotel based on overall quality, location, price, food, service, and cleanliness. All rooms are standard rooms with two single beds and private facilities, unless you have specifically requested and paid for an upgrade. Room selection is strictly at the discretion of the hotel management. We reserve the right to make hotel substitutions with those of equal standard.
| | Hotel Check-in/ Check-out | Check-in time is usually 4pm or later. Check-out time is 12 noon. If you will be arriving early in the day or departing in the evening, hotels will usually allow you to store your luggage in their luggage room. Ask at the front desk if the hotel can check you in earlier, or let you stay later.
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| Eco & Sustainable Tourism | We support global efforts to create a more eco-friendly world, intolerant of any forms of cruelty, abuse and intentional environmental destruction. To that end we ask that our clients maintain a watchful eye as they travel, and report any abuses they may encounter. One of the many benefits of tourism is the shared cultural knowledge and ultimate elimination of negative behavior through education. We rely on your good feedback to enable this element of symbiosis. As you travel to and learn about foreign cultures, we ask first and foremost that you practice tolerance and respect for local customs.
| | About Your Sightseeing | To ensure a pleasant and fair experience for passengers on our escorted tours, there is a mandatory seat rotation policy on our motor coaches which will be organized by your Tour Manager. When travel dates coincide with religious holidays and national celebrations, some monuments and sites may be closed, sometimes without prior notice. On these occasions, escorted touring itineraries may be amended to reflect these closures. Occasionally, during holidays and certain periods, and/or due to other unforeseen circumstances including weather conditions, there may be last-minute changes, sometimes after arrival, which may affect the sequence of the tour and locations visited. National monuments and tourist sites regularly undergo renovations, which can obscure the monument's view. No tour will be canceled due to renovations, however Virgin Vacations will decide based on the conditions whether to amend an itinerary.
| | Tour Services | Please note that this tour is operated by Kompas and welcomes passengers from Virgin Vacations as well as other tour companies and/or English-speaking countries. While you will find some minor differences between tour services provided by Kompas and Virgin Vacations worldwide tour services, the overall level of services provided is consistent with Virgin Vacations standards. Please note that you will not see the usual signage and Virgn Vacations name tags will not be provided.
| | Land Only Passengers (Escorted Tours) | Your tour manager will contact you after your arrival at your hotel. Passengers who have not purchased arrival transfers from Virgin Vacations should proceed directly to the hotel for checkin. The details of the hotel can be found in your documents.
| | Purchasing Tours Locally | On escorted tours, the guides will generally sell optional tours to passengers who have not pre-purchased them. Payment can be made by cash or credit card, unless otherwise noted below. This does not apply to Independent packages. Please see Virgin Vacations Terms & Conditions for more information. www.virgin-vacations.com/terms.aspx#optional
| Independent Activities - Virgin Vacations itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently and with due consideration. Virgin Vacations is not responsible for any activities not expressly included in its programs. Caution should be exercised when selecting certain activities that may require physical strength, coordination or exertion. Particular care should be taken when considering animal rides, such as on camels, mules or horses
| | Currency | We suggest getting a small amount of currency for the first country you're visiting before you leave the U.S. It is a good idea to carry a chart with you to help you convert U.S. dollars to the local currency. It's also a good idea not to carry too much money. Many countries have ATM machines that accept most U.S. ATM cards, but be sure you know your ATM password in numbers-the keypads on foreign ATMs don't always have letters. ATM machines will only dispense cash in local currency. Check with respective consulates to learn current currency allowances and requirements. Use your credit card whenever possible. Should you decide to carry cash or travelers checks, exchange them at banks where the rate is more favorable than at hotels or exchange bureaus. Please note that many banks and most vendors will not accept or exchange $100 bills. We suggest to carry $20 bills or smaller.
| Poland - The Zloty is the currency of Poland.
| Estonia - The Euro is the currency of Estonia.
| Latvia - The Latvian Lat is the currency of Latvia.
| Lithuania - The Lithuanian Litas is the currency of Lithuania.
| | Credit Cards | While credit cards are accepted in most destinations, it is advisable to carry local currency. Inform your credit card company that you are traveling to avoid your card being blocked for security reasons.
Most US-issued credit cards rely on magnetic-strip technology rather than embedded microprocessor chips which are increasingly common overseas. These “chip-and-PIN” cards require users to punch in a personal identification number (PIN) instead of signing for a purchase. For example, many automated ticket kiosks, such as those commonly found at train stations, gas pumps and parking garages, don’t accept cards without a chip and PIN. Most cash registers are equipped to handle American cards but if you encounter difficulties, offer an alternative credit card or politely insist that the cashier keep trying to swipe the credit card. ATMs typically recognize and accept US issued debit cards. For travel to Europe, should you anticipate using ticket kiosks or purchasing train tickets locally, you may consider buying tickets and other basic purchases prior to departure.
| | Shopping | Most people enjoy bringing home at least one souvenir from the countries they visit. However, some find any amount of shopping to be too much while others never find enough opportunities.
We have built into our Escorted itineraries a few shopping stops at recommended spots. These stops are designed to enhance your experience by providing an opportunity to see first-hand quality locally-crafted merchandise which you may not be able to find alone. Shops are checked to ensure the quality and authenticity of the products they offer, and we limit guides from visiting other locations. In some cases, we plan these stops to provide an opportunity to use clean bathrooms and to stretch your legs.
While shopping independently, we advise you to exercise care and common sense when making any purchase. Always get a formal receipt. And remember that, just like in this country, if a deal seems too good to be true, it probably is!
About Tax-Free Shopping
Tax-Free Shopping (TFS) allows shoppers to reclaim the VAT (Value-Added Tax) or GST (Goods and Services Tax) they have paid on their shopping in some foreign countries. Currently, about 50 countries allow foreign visitors to have their taxes reimbursed. TFS is subject to national regulations such as minimum spend and restrictions on the types of products on which it can be claimed. TSF is currently available in Argentina, Australia, Austria, Belgium, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Indonesia, Ireland, Israel, Italy, Japan, Korea, Latvia, Lebanon, Liechtenstein, Lithuania, Luxembourg, Mexico, Morocco, The Netherlands, Norway, Poland, Portugal, Russian Federation, Singapore, Slovenia, Slovakia, Spain, South Africa, Sweden, Switzerland, Thailand, Turkey and the United Kingdom. Eligible countries and their specific regulations are subject to change at any time including the % of VAT which is reclaimable and the minimum purchase amount restriction. When planning to shop in a country with Tax-Free Shopping and to reclaim VAT/GST taxes, we recommend that you check the current regulations prior to completing your purchase. In many cases, stores will display signage such as “VAT Refunds for Tourists.” Normally, you will need to present your passport and receive a VAT Refund Application form(s) from the store along with an explanation of how to claim your refund. Sometimes this is completed at the airport upon departure or later via mail from your home. Service fees may apply. Alternatively, you may choose to work with a fee-based VAT Refund Service.
U.S. Customs & Shipping Charges
You may carry items with a fair retail value totaling $800 into the U.S. Taxes may be applied to the next $1,000 worth of merchandise. U.S. Customs determines the value of your items, often honoring a genuine sales receipt. Items which are shipped home are always subject to duty when received in the U.S. (in addition to shipping charges). Some shops may offer to include shipping and duties in the price but this typically means shipping only to the customs facility closest to you and payment only of the export duties; you would still need to collect the item and pay U.S. import duties. Please be aware that it is illegal to import products made from endangered animal species. U.S. Customs & Border Protection will seize these items, as well as most furs, coral, tortoise shell, reptile skins, feathers, plants, and items made from animal skins.
| Poland - Poland offers a variety of quality goods including fine enamel pieces, silver, genuine amber jewelry, woodcarvings, dolls, and sculptures in assorted media. Handwoven textiles are another Polish specialty.
| Estonia - Tallinn has both large department stores and smaller boutique shops, situated in medieval buildings, where handmade goods that have been made on location can be purchased. Leather, glass, and textiles are the most popular items. Another shopping option is the outdoor markets, best suited for those who enjoy haggling for deals.
| Latvia - Riga offers many high-end shopping venues, from mall stores carrying designer labels to boutique shops offering more unique and eclectic selections. Latvia is also known for its charming home décor accessories, especially amber, ceramic, silver, and fine linen.
| Lithuania - The Old Town district of Vilnius offers an opportunity to find finely crafted Baltic amber and intricate works of folk art, especially carved wooden masks. Embroidery, silver jewelry and specialty liqueurs are also Lithuanian highlights.
| | Your Safety is Very Important |
Prior to your trip, we strongly recommend that you visit the website of the U.S. Department of State at www.travel.state.gov, specifically the section which addresses International Travel. You should read the tips for foreign travel and travel warnings for the country or countries that you plan to visit. It is also important that you do not allow your common sense to take a vacation while on your trip. Here are several tips which, if followed, will save much potential hardship:
- Be aware of potentially dangerous places and situations as you would be at home. Avoid wearing expensive jewelry and carry your valuables concealed in inside pockets or hidden pouches. Your objective is to avoid drawing attention and to blend in with the crowd
- Don't put all your valuables (money, credit cards, passports, etc.) in the same place (in case one wallet is stolen, you should have other valuables and identification in another safe place)
- Do not leave valuables laying loose in your room. Use the hotel safe. Keep copies of your passports, credit card numbers and travelers checks numbers in the hotel safe
- Credit cards are generally accepted everywhere and are safer than traveling with large amounts of cash
- Do not pack valuables (cameras, computers, jewelry, etc.) in your checked luggage. Keep hard-to-replace valuables with you in your carry-on bag
- Keep wallets safely tucked into front trouser pockets and/or wear a money pouch inside your clothing
- Carry handbags close to your body, shoulder bags the cross-body method with the bag in front of your body.
If you've purchased an escorted tour program, your travel documents will include telephone numbers of local Virgin Vacations representatives who will do their utmost to assist you in the event of an emergency. The numbers are printed on your Virgin Vacations vouchers. Please copy the numbers. Once you relinquish the voucher, you will not have this information. Passengers traveling independently should employ the services of hotel concierges and local authorities.
| | Tourist Street Scams |
Pickpockets and thieves can destroy an otherwise wonderful holiday. Be mindful of these precautions to help avoid being scammed or robbed:
- Remain alert and cautious. Be wary of any unusual contact or commotion in crowded public places, including train stations, markets, subways and tourist sites;
- Be especially careful when traveling independently, or leaving your tour group to explore on your own. Try not to travel alone, especially at night. Avoid narrow alleys and poorly lit streets;
- Use only official taxis and check the change you receive from all taxi drivers and vendors;
- Beware of pickpockets often working with an accomplice who will distract you by spilling something on you, dropping a wallet or other seemingly valuable object, or tripping and falling down in front of you;
- Beware of aggressive street vendors who may approach you offering a demonstration which may end with you being pressured to purchase an item or act as a distraction for another pickpocket;
- Don’t tip beggars;
- Wear the shoulder strap of your bag across your chest;
- Carry modest amounts of cash (US dollars) in small denominations so that you can avoid flashing large bills when paying for small items;
- ATM machines can be a convenient way to carry less currency. However those machines too can be used for robbery. Be wary of anyone who can look over your shoulder when inputting PINs. Another scam involves rigging the machine with a plastic insert which makes your card retrieval difficult; the thief then removes your card after you walk away;
- If you are confronted, do not fight back - give up your valuables. If your possessions are lost or stolen, report the loss immediately to the local police and keep a copy of the official report for insurance claims.
| | Local Emergency Phone Numbers | Poland- General Emergency: 112 or 999
- Fire: 998
- Police: 997
| Estonia- Ambulance/Fire: 112
- Police: 110
| Latvia
| Lithuania
| | Languages | Poland - Polish is the local language. German and limited English are generally spoken in tourist areas.
| Estonia - Estonian is the local language.
| Latvia - Latvian is the local language. Russian and limited English are generally spoken in tourist areas.
| Lithuania - Lithuanian is the local language. Limited English is generally spoken in tourist areas.
| | Electricity | Please note: The U.S. uses 120 volts and you can purchase a converter and transformer at most hardware stores for your 120V appliances.
| Poland - The voltage used is 220 volts.
| Estonia - The voltage used is 230 volts.
| Latvia - The voltage used is 220 volts.
| Lithuania - The voltage used is 220 volts.
| | Code of Conduct | Poland - There is a marked difference between city and rural life in Poland, with rural people maintaining a more traditional, conservative religious lifestyle. Jokes at the expense of the Roman Catholic church are considered to be in poor taste. Normal courtesies should be observed and conservative casual dress is appropriate.
| Estonia - Shaking hands is the standard greeting. Common courtesies should be observed, and conservative casual dress is appropriate.
| Latvia - Shaking hands is the standard greeting. Common courtesies should be observed, and conservative casual dress is appropriate.
| Lithuania - Shaking hands is the standard greeting. Common courtesies should be observed, and conservative casual dress is appropriate.
| | Gratuities | Tipping is always a matter of personal discretion. For your convenience, please use the summary below as a guideline for recommended gratuity amounts. Gratuities may be paid in U.S. Dollars or local currency equivalent. Please be aware that tipping is considered by many locals to be a part of their normal remuneration and some may approach you for additional "compensation." There is no need to be intimidated by the request, nor should you feel pressured to pay more than recommended. If you become uncomfortable by any behavior you encounter, please advise your tour manager or phone our local office. Numbers are provided in your documents for your convenience.
| | Suggested Tipping: Escorted Tours |
Tour Manager (Coordinator; may or may not act as a guide): $7 per person per day
Driver (Provides chauffeur services and limited assistance with luggage) : $3 per person per day, $2 per half day
Local Guide (Offers in-depth information at specific locations. There may be one or many guides along a tour program): $3 per person per day of sightseeing, $2 per half day
Housekeeping: $3 per room per day
Hotel porters and wait staff: Included
| Poland - Gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists. Restaurant bills often include a service charge. Taxi drivers do not expect gratuities and rounding up the fare is usually sufficient.
| Estonia - Gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists.
| Latvia - Gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists.
| Lithuania - Gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists.
| | Food and Meals | As specified in each itinerary. Meals are based on the hotel's or restaurant's buffet or set menu. In general, beverages are not included, unless specifically stated. Although Virgin Vacations cannot make guarantees, every effort will be made to honor special dietary requests submitted in writing at least 72 hours prior to departure to info@virgin-vacations.com.
| Latvia - While it is generally safe to eat fully cooked meats and vegetables, care should be taken to avoid undercooked meat and uncooked fruits and vegetables. Because tap water is not potable, visitors should only drink bottled water or water that has been boiled and filtered. Avoid ice, as it is usually made from tap water.
| Lithuania - While it is generally safe to eat fully cooked meats and vegetables, care should be taken to avoid undercooked meat and uncooked fruits and vegetables. Because tap water is not potable, visitors should only drink bottled water or water that has been boiled and filtered. Avoid ice, as it is usually made from tap water.
| | Holidays - Poland | | Holidays 2013 | | Jan 1 | New Year's Day | | Jan 6 | Feast of the Epiphany | Mar 31 | Easter | Apr 1 | Easter Monday | May 1 | Labor Day | May 3 | Constitution Day | May 9 | Ascension Day | May 30 | Corpus Christi | Aug 15 | Feast of the Assumption | Nov 1 | All Saints' Day | Nov 11 | Independence Day | Dec 24 | Christmas Eve | Dec 25 | Christmas Day | Dec 26 | St Stephen's Day | Dec 31 | New Year's Eve |
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| | Holidays 2014 | | Jan 1 | New Year's Day | | Jan 6 | Feast of the Epiphany | Apr 20 | Easter | Apr 21 | Easter Monday | May 1 | Labor Day | May 3 | Constitution Day | Jun 19 | Corpus Christi | Aug 15 | Feast of the Assumption | Nov 1 | All Saints' Day | Nov 11 | Independence Day | Dec 24 | Christmas Eve | Dec 25 | Christmas Day | Dec 26 | St Stephen's Day | Dec 31 | New Year's Eve |
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| | Holidays - Estonia | | Holidays 2013 | | Jan 1 | New Year's Day | Feb 24 | Independence Day | Mar 29 | Good Friday | Mar 31 | Easter | May 1 | May Day | | Jun 23 | Victory Day | Jun 24 | Midsummer Day | | Aug 20 | Restoration Day | Dec 25 | Christmas Day | Dec 26 | Boxing Day | Dec 31 | New Year's Eve |
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| | Holidays 2014 | | Jan 1 | New Year's Day | Feb 24 | Independence Day | Apr 18 | Good Friday | Apr 20 | Easter | May 1 | May Day | | Jun 23 | Victory Day | Jun 24 | Midsummer Day | | Aug 20 | Restoration Day | Dec 25 | Christmas Day | Dec 26 | Boxing Day | Dec 31 | New Year's Eve |
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| | Holidays - Latvia | | Holidays 2013 | | Jan 1 | New Year's Day | | Mar 29 | Good Friday | Mar 31 | Easter | Apr 1 | Easter Monday | May 1 | Labor Day | May 4 | Independence Day | Jun 23 | Midsummer's Eve | Jun 24 | St. John's Day | Nov 18 | National Day | Dec 25 | Christmas Day | Dec 26 | Boxing Day | Dec 31 | New Year's Eve |
| | Holidays 2014 | | Jan 1 | New Year's Day | | Apr 18 | Good Friday | Apr 20 | Easter | Apr 21 | Easter Monday | May 1 | Labor Day | May 4 | Independence Day | Jun 23 | Midsummer's Eve | Jun 24 | St. John's Day | Nov 18 | National Day | Dec 25 | Christmas Day | Dec 26 | Boxing Day | Dec 31 | New Year's Eve |
| | Holidays - Lithuania | | Holidays 2013 | | Jan 1 | New Year's Day | | Feb 16 | Restoration of the State Day (1918) | | Mar 11 | Independence Day (1990) | | Mar 29 | Good Friday | Mar 31 | Easter | Apr 1 | Easter Monday | May 1 | Labor Day | Jun 24 | St. John's Day | Jul 6 | Anniversary of the Coronation of King Mindaugas | Aug 15 | Feast of the Assumption | Nov 1 | All Saints' Day | Dec 25 | Christmas Day | Dec 26 | Boxing Day | Dec 31 | New Year's Eve |
| | Holidays 2014 | | Jan 1 | New Year's Day | | Feb 16 | Restoration of the State Day (1918) | | Mar 11 | Independence Day (1990) | | Apr 18 | Good Friday | Apr 20 | Easter | Apr 21 | Easter Monday | May 1 | Labor Day | Jun 24 | St. John's Day | Jul 6 | Anniversary of the Coronation of King Mindaugas | Aug 15 | Feast of the Assumption | Nov 1 | All Saints' Day | Dec 25 | Christmas Day | Dec 26 | Boxing Day | Dec 31 | New Year's Eve |
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