Highlights | Escorted Package Includes - Flights NYC-Amman, Tel Aviv-NYC
Other departure cities available. Click on date of departure for selection and prices - Airline taxes & fuel surcharges
- 15 nights First Class accommodations
- All transfers
- 23 meals: 15 breakfasts, 2 lunches, 6 dinners
- Sightseeing per itinerary in modern air-conditioned motor coach
- Services of English-speaking tour manager throughout
- Entrance fees per itinerary
Special Features - Mt. Nebo
- Ancient town of Petra
- Jerusalem Old City and Western Wall
- Yad Vashem
- Shrine of the Book (Dead Sea Scrolls)
- Masada and the Dead Sea
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Itinerary | 
DAY 1, Friday - Depart the USA
Depart the USA to Jordan. Your flight includes meals, drinks, and in-flight entertainment for your journey
DAY 2, Saturday - Arrive in Amman
Arrive in Amman and transfer to your hotel where you have the balance of the day at leisure. This evening, enjoy a welcome orientation with your tour manager and traveling companions
Optional: Dinner Package
Overnight: Amman
DAY 3, Sunday - Jerash, Amman City Tour
After breakfast, travel north of Amman to the best preserved example of Roman civilization in Jordan, the city of Jerash. Jerash, part of the Decapolis (the ten large Roman cities of the East) has been called the Pompeii of the East for its unique state of preservation. The city features theaters, churches, temples of Zeus and Artemis, a Nymphaeum and colonnaded street. Later, embark on a city tour of Amman, the capital of the Kingdom of Jordan. Often referred to as the "White City" because of the white stone used to build the houses, Amman is among the oldest continually inhabited cities on Earth. The tour will take you to the museums, the Citadel, the Roman Amphitheater, the souks, and the city's modern district
Optional: Dinner Package
Overnight: Amman
Meals: Breakfast DAY 4, Monday - Mt Nebo, Madaba
Today, drive south along the Kings' Way towards Petra. En route, visit Mount Nebo, the reputed burial site of Moses, overlooking the Jordan Valley and the Dead Sea. Continue to visit the mosaic city of Madaba, where an ancient map of the Holy Land is set into the floor of Saint George's Church. Then drive to Shobak for a visit of a crusader castle before arriving in Petra
Optional: Dinner Package
Overnight: Petra
Meals: Breakfast, Lunch DAY 5, Tuesday - Full Day in Petra
Today, enjoy a full day visit of Petra, both a Jordanian national treasure and a UNESCO World Heritage Site. The ancient capital of the Nabataeans, Petra once sheltered Arab traders who came through the region with precious cargoes of spices, silks, ivory, and rare pelts. Walk through the Siq, a narrow and winding fissure between the cliffs to reach towering Treasury, a building rising 140 feet that is cut into the sheer rock face. Also see the Roman Theater, the Courts, and the Temple of the Winged Lion. Along the way, you will also see the impressive architecture of countless temples, water channels, arched gates, and royal tombs, the remnants of a once great culture
Optional: Dinner Package
Overnight: Petra
Meals: Breakfast DAY 6, Wednesday - Wadi Rum Desert, Travel to Amman
After breakfast, visit the Wadi Rum Desert, and its magnificent moon-like landscape. Take a short ride in a 4x4 vehicle. Later, continue to Amman and check in to your hotel. Enjoy the rest of your day at leisure
Optional: Dinner Package
Overnight: Amman
Meals: Breakfast, Lunch DAY 7, Thursday - Day at Leisure in Amman
Today, enjoy a day at leisure in Amman. Alternatively, choose to participate in an optional tour to the Ma'in Hot Springs. This evening, enjoy a traditional Kan Zaman farewell dinner for your last night in Jordan
Optional: Ma'in Waterfall & Hot Springs (AM)
Overnight: Amman
Meals: Breakfast, Dinner DAY 8, Friday - Drive to Jerusalem
After breakfast, depart for Jerusalem where you will meet up with the group starting in Israel. Upon arrival, transfer to your hotel. Later this evening, enjoy a welcome briefing with your Israeli tour manager
Overnight: Jerusalem
Meals: Breakfast DAY 9, Saturday - Jerusalem Old City Tour*
This morning, begin your tour of Jerusalem with a view of the city spread before you from Mount Scopus, the campus of the Hebrew University of Jerusalem. Continue to Jerusalem's walled Old City, which is divided into 4 Quarters: Christian, Jewish, Armenian and Muslim. Stroll through the colorful winding alleys of the city. See the Western Wall, also known as the Wailing Wall, where Shabbat services will be taking place. Walk along the Via Dolorosa, and some of the Stations of the Cross en route to the Church of the Holy Sepulchre. Pass through the local bazaars. End your tour at Mt Zion, and visit the traditional burial place of King David. Balance of the day at leisure
Overnight: Jerusalem
Meals: Breakfast, Dinner DAY 10, Sunday - Jerusalem New City Tour*
This morning, visit the Shrine of the Book at the Israel Museum, where the Dead Sea Scrolls are housed on a rotating platform. Following your museum visit, continue to Yad Vashem and visit Israel's memorial to the Holocaust. Next you will visit Mount Herzl Military Cemetery, where Israel's dignitaries are buried. The tour continues past the Knesset, Israel's Parliament Building, and the President's House. Enjoy the balance of the day at leisure
Overnight: Jerusalem
Meals: Breakfast DAY 11, Monday - Jewish Quarter*
After breakfast, return to the Old City. Walk through the Jewish Quarter, which was reconstructed after the city was unified at the conclusion of the Six-Day War in 1967. A special point of interest is the "Cardo", meaning the "heart" of this ancient Byzantine City. View the unearthed main Roman thoroughfare and ancient marketplace lined with columns, once again a vibrant shopping street. See the "Broad Wall" which was part of the fortifications of Jerusalem during the First Temple Period. Proceed through the broad stone stairway down to the Western Wall, a remnant of the Second Temple. Visit the underground Rabbinical Tunnels, the incredible excavation of the labyrinth of tunnels, arches, and passageways remained untouched for centuries
Optional: City of David Archaeology Tour
Optional: Illuminated Jerusalem with Dinner
Overnight: Jerusalem
Meals: Breakfast DAY 12, Tuesday - Masada, Dead Sea
This morning descend through the Judean Desert to the Dead Sea, the lowest point on earth at 1200 feet below sea level. Drive along the shores to Masada. A fortress built by King Herod, and later used by the Jewish Zealots as their last stronghold against the Romans. Arriving in Masada, ascend the mount via cable car to visit the excavations. Descend via cable car. Next, visit the Museum of Masada. The museum combines archaeological artifacts and a theatrical atmosphere, together with accompanying radio play and audio explanations, to create a meaningful guided tour of the Story of Masada. This evening enjoy dinner at your hotel in Dead Sea
Overnight: Dead Sea
Meals: Breakfast, Dinner DAY 13, Wednesday - Jordan Valley, Beit Shean
This morning, depart for a stop at Ahava Dead Sea Laboratories and observe first-hand how creams and lotions are made with minerals extracted from the Sea. Drive past Qumran, where the Dead Sea Scrolls were discovered in caves nearby. Continue north through the Jordan Valley to visit the excavations and Roman amphitheater of Beit Shean, a city mentioned in the Bible, later a Hellenistic, Roman and Byzantine city which was destroyed by an earthquake in 749AD, rebuilt today as a modern Israeli city. Afterwards, proceed to Beit Alpha and visit the zodiac mosaic floor in the ancient synagogue. Continue to Galilee for dinner at the Kibbutz
Overnight: Galilee
Meals: Breakfast, Dinner DAY 14, Thursday - Full Day in Galilee
Enjoy a full day at leisure on the Kibbutz, a type of community unique to Israel
Optional: Full Day Golan Heights Tour with Lunch
Overnight: Galilee
Meals: Breakfast, Dinner DAY 15, Friday - Nazareth, Haifa and Caesarea Sightseeing
Drive south through the Galilean hills via Nazareth to Haifa stopping for a view of the picturesque Bahai Gardens. Proceed to the Mediterranean coast, and visit Caesarea. Tour the remains of the Roman and Crusader ruins and the impressive theatre. Visit the harbor and see ancient history come to life with the multi-media presentation. Drive south along the coastal highway to Tel Aviv. In the early evening, enjoy a farewell dinner at a local restaurant
Overnight: Tel Aviv
Meals: Breakfast, Dinner DAY 16, Saturday - Day at leisure in Tel Aviv
This morning enjoy a walking tour of the Neve Zedak neighborhood located within a short walk from the hotel which is located on the old border line between Old Tel Aviv and Jaffa. The tour departs from the hotel lobby entrance at 11a.m (Sat) and will return within 2 hours
Overnight: Tel Aviv
Meals: Breakfast DAY 17, Sunday - Depart for the USA
Transfer to the airport for your departure flight
Meals: Breakfast *Please note that due to local events, the order of the Jerusalem sightseeing might be altered. Details will be provided locally by your Tour Manager |
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Optionals | Book your Optional Tours before you travel and see more, save time, save money, and protect your investment. Tours purchased while traveling may cost an extra 10% or even more! Tours often sell out - avoid disappointment! Save your cash - many countries do not accept credit cards. Travel insurance only covers services purchased prior to departure. | | Book your Optional Tours before you travel and see more, save time, save money, and protect your investment. Tours purchased while traveling may cost an extra 10% or even more! Tours often sell out - avoid disappointment! Save your cash - many countries do not accept credit cards. Travel insurance only covers services purchased prior to departure. |
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Dates & Prices | Step 1: Select Your Choice of Hotel Plans Step 2: Click a Date to Book Online
OR: Click here to create your own flexible vacation |
| Dates & Prices | Land Only | Air & Land | | Dates & Prices | Land Only | | Dates & Prices | Air & Land | | This package is currently unavailable. Please check back later or call Virgin Vacations for more information. | | Create Your Own Flexible Vacation |
*Not Included:
Optional tours and gratuities.
Additional Information:
Land only price does not include arrival/departure transfers.
Hotel check-out is 12:00 pm. If you have a late departure flight and want to depart later than 12:00 pm you may pre-purchase a hotel Day Use Room. Please note: Hotel checkout for a Day Use Room is 6:00 pm. If you have a flight which requires a longer stay, you may purchase a full post night.
Entry Requirements:
Passengers traveling abroad require a passport valid for six months beyond their travel dates. All travelers are responsible to check if a visa is required for all countries on their itinerary. For visa information,
check our Visas page.
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| PLEASE NOTE: | When amending travel dates or number of nights, your flexible package will include flights and hotels only. You will have the opportunity to add additional services prior to finalizing your reservation. |
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| Although most of the planning and preparation is taken care of for you, there are still a few things you should know and some details you should take care of to ensure your comfort, safety and peace of mind. Please review the following information before your departure to ensure that any surprises along the way will only be pleasant ones. | | Passports and Visas | It is each traveler's responsibility to have a passport valid for at least 6 months after the date of travel and a visa if required. Please check the information at virgin-vacations.com/visas.aspx for the specific country/region you are visiting for more details. IMPORTANT: Passengers who are not U.S. citizens must check with the respective consulate or a visa agency to determine what personal identification is required. Passengers who enter, leave and then re-enter the same country on their itinerary should check if they require a double-entry visa. Passport applications are available at most U.S. Post Offices, as well as at regional Passport Agencies. Passengers requiring visas, whether obtained in advance or locally upon arrival, should ensure that their passport has unstamped visa pages.
| Entry Requirements:
US citizens require a passport valid for six months beyond travel dates.
| | Trip Preparation | A little pre-planning can make your trip go a lot smoother. Several weeks before your trip, make a list of what you will need to take with you. Make sure your personal documents (passports, visas) are in order and that you have enough prescription medications to last through the trip. We suggest that you make photocopies of passports, visas, and any other important travel documents and pack them separately from the originals. Pack a list of medications including dosage and generic names. If you lose the originals while traveling, you'll have copies for easier reporting and replacement. You may consider bringing a small supply of over the counter medications for headaches and/or anti-diarrhea pills (especially when traveling outside of the USA and Western Europe). We recommend that you pack a portable alarm clock. Avoid placing valuables such as cameras in your checked luggage.
| | Cell Phones & Calling Cards | You may wish to carry a cell phone while traveling overseas. Check with your cell phone provider if your phone will work in the destination(s) you are visiting. U.S. service is dominated by the CDMA technology standard, while most of the world uses the incompatible GSM standard. Some U.S. providers do offer GSM, but you may incur high international roaming fees. With GSM, however, you can often choose to have your phone unlocked and then add a local SIM card for lower fees. If you can access the Internet as you travel, you can take advantage of email or a Skype Internet telephone (VOIP) account for the best value. Alternatively, you may investigate renting a cell phone before you leave or buying an inexpensive phone locally.
When calling the U.S. from a foreign country, you may also use a prepaid calling card; normally, the only additional charge (besides the prepaid long distance charges) is a local fee of a few cents and possibly a connection fee if you are using your card at your hotel. It is best to check with the hotel’s reception desk prior to making phone calls to avoid unexpected charges.
| | Making Telephone Calls from One Country to Another | When dialing a number from one country to another, you should proceed as follows: dial your country's Exit Code + destination Country Code + Phone Number.
For most countries, the exit code is 00. Exceptions include the USA and Canada (011), Hong Kong and Cambodia (001), Australia (0011), and Russia (8 Pause 10*). For Brazil, please consult with the local telephone company. If the international number you wish to call starts with a 0 (zero), you must drop this starting digit when dialing the number.
| | Wireless Internet Access | Passengers traveling with WiFi enabled devices (such as a personal computer, smartphone, tablet, or digital audio player) may be able to connect to the internet via a wireless network access point (or hotspot). WiFi access in hotels and/or cruise lines often involves a fee which, in some cases, can be very expensive. Passengers requiring internet access can often locate free WiFi hotspots such as libraries or coffee shops. Hotspots can often be located and planned in advance via an online search. Planning ahead may help avoid unnecessary fees.
| | Staying Healthy While Traveling | All travelers should familiarize themselves with local conditions, such as high altitude or required immunizations, which could affect their health. We recommend you consult with your personal health-care provider, the Centers for Disease Control (www.cdc.gov) and/or theWorld Health Organization (http://www.who.int/en/) for their recommendations.
There are several easy steps you can take to stay healthy while traveling which may help prevent contracting an illness while away from home.
- Watch what you eat. Try new foods in modest quantities, and depending upon your destination, you may want to avoid street foods, salad bars, raw vegetables and fruits, unless they have thick peels like bananas or grapefruit.
- Stay hydrated. Drink bottled water and avoid consuming ice cubes made with tap water.
- If you have allergies to foods, medications or insect bites, or have any other unique medical issues, consider a medical alert bracelet and/or a physician’s note detailing required treatment should you become ill.
- Wash your hands regularly and carry hand sanitizer.
- Where appropriate, pack sunscreen and insect repellant (for both active and warm destinations).
- You may also want to bring a small first-aid kit with bandaids, antibiotic cream, pain killers, bug bite cream, digestive aids like antidiarrheal or anti-bloat medications, antacids, and cold medicine. This is in addition to any prescription medications which should be adequate for the entire trip.
| Notice on Aircraft Cabin Insecticide Treatment - Please note that some countries may require aircraft cabin insecticide treatment for in-bound foreign flights. A list of such countries is available at:
http://www.dot.gov/office-policy/aviation-policy/aircraft-disinsection-requirements.
| | Climate & Clothing | Israel - Spring: 60°F-85°F, Summer: 70°F-90°F, Autumn: 60°F-80°F, Winter: 45°F-70°F. Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather coat. In the heat of summer, bring sunscreen and a hat. Bring a bathing suit for tours visiting the Dead Sea. Some religious sites do not allow shorts or sleeveless shirts.
Israel Average Temperatures: www.virgin-vacations.com/weather/mediterranean/default.aspx#israel-weather
| Jordan - Spring: 60°F-85°F; Summer: 70°F-90°F; Autumn: 60°F-80°F; Winter: 45°F-70°F. Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather coat. In the heat of summer, bring sunscreen and a hat. Some religious sites do not allow shorts or sleeveless shirts.
Jordan Average Temperatures: www.virgin-vacations.com/weather/mediterranean/default.aspx
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| E-Tickets & Check-In Procedures |
Please review the flight itinerary included in your documents. Print and carry a copy of the air itinerary which contains the record locator (airline reservation number) and e-ticket number(s). At check-in, be prepared to provide your government issued identification (valid passport) and your e-ticket itinerary/ ticket numbers to the agent in order to receive your boarding pass.
If your flight itinerary displays a flight as “Operated By” another carrier, you should check-in at the desk of the “Operated By” airline. When you arrive at the airport, check the airport monitors for updated check-in desk listings.
An e-ticket (electronic ticket) represents the purchase of an airline seat. This form of ticket has replaced almost all formerly provided paper tickets. The e-ticket exists only as a digital record in the airlines computers. In most cases your reservation will be confirmed solely on the basis of your government-issued identification. However it may still be necessary to present the e-ticket itinerary which contains your specific reservation code and ticket number(s). Once confirmed, your luggage will be checked-in and a boarding pass provided.
Advance online check-in is available on some airlines. If available, you may enter your airline confirmation number or Flight Ticket Number at the airline's website, and print the boarding pass on your home printer within twenty-four hours of departure. Airlines without advance online check-in require you to present your identification and e-ticket numbers at the airport self-service kiosk or check-in counter.
When e-tickets cannot be issued, you will receive paper tickets.
If your tour program includes foreign domestic flights, and those tickets are not included together with the e-ticket itinerary in these documents, a separate voucher(s) confirming those services will be included. You will receive those tickets at your destination from a Virgin Vacations representative.
| | Airline Flights | Please check in at least three hours prior to the scheduled departure time to allow for security steps. Many airlines do not permit check-in less than one hour prior to the scheduled departure time. Passengers connecting from another point within the USA should check their luggage through to their final destination, and although problems with lost luggage have been minimal, it is a possibility. Certain carriers do not allow baggage “interlining,” and luggage must be checked separately for each flight. When you check your luggage, we recommend that you verify where your luggage is being sent. If you are connecting from a domestic flight which is delayed for any reason, causing you to miss your international flight, you must ask the airline for assistance in getting you to your destination. Since all airline tickets are issued on special fares which carry restrictions and penalties if changed, you must have the airlines responsible make alternate arrangements on your behalf as Virgin Vacations has no authority or control over airline activities and policies. Do not leave the airline check-in desk until an alternative itinerary has been confirmed for you.
Passengers are recommended to reconfirm their flights 72 hours prior to departure, and to reconfirm seat assignments, special meal requests and frequent flier numbers, as applicable. In the event of an airline schedule change, Virgin Vacations will make every effort to inform passengers of the schedule change and new flight schedule prior to departure. Virgin Vacations is not responsible for schedule changes including, when applicable, changes in routing and/or the number of stops in the itinerary. Virgin Vacations is unable to provide compensation for schedule changes or cancellations implemented by an airline. In the event of any change in flight itinerary made directly between passengers and their airline, it is the passengers' responsibility to advise Virgin Vacations of amended flight details in writing to service@virgin-vacations.com. Virgin Vacations cannot be held responsible for land services, including arrival and/or departure transfers, if flights are changed without its knowledge.
| | Connecting Flights | When connecting between flights in major international airports, you may need to pass through two or more security checkpoints. Therefore, we recommend that you proceed immediately to the gate area for your connecting flight to avoid any unexpected delays which may cause you to be late.
| | Airline Luggage Restrictions | Most international airlines are consistent with regard to the number and weight of the pieces you may check and bring onboard. Domestic carriers, both inside and outside of the USA, typically on small aircraft, may differ. Therefore, we suggest that you check in advance if you are concerned about size or weight restrictions of hand and/or checked luggage. The FAA now restricts carry-on baggage to one bag plus one personal item (purse, briefcase, laptop computer, etc.) per passenger and some airlines may have additional restrictions. Most airlines apply charges for checked bags. For detailed information regarding your airline's checked baggage policies please visit http://www.virgin-vacations.com/baggagefees.aspx. Airline policies vary and may change at any time. Virgin Vacations is not responsible for any excess luggage/ weight charges levied by an airline.
| | Airline Seats | Airline seats are confirmed whenever possible. Some airlines and/or fare types do not allow for pre-seating and require this be done at airport check-in only. Even when seats are pre-assigned however, you may wish to contact the carrier one to two weeks prior to departure to reconfirm your seats. In many cases there are equipment changes after your initial booking which can cause airplane seating reconfiguration.
| | Frequent Flier Programs | Passengers are responsible to contact their airline directly regarding mileage eligibility and accrual. Airline frequent flier programs determine whether to award miles in part or total based on their own rules which are updated frequently. Some discounted or promotional airfares as well as some code-share flights are not eligible for mileage accrual. Gate 1 Travel will record frequent flier numbers when provided by the passenger prior to travel documents being issued. However, the addition of frequent flier numbers to airline records does not guarantee mileage eligibility which is at the sole discretion of each airline. Airline schedule changes may result in flights which were originally eligible for mileage accrual no longer being eligible. We highly recommend passengers to provide their frequent flier account information whenever checking in online and/or at the airport check-in desk. After travel has commenced, it is often not possible to apply for frequent mileage credit. Passengers are also responsible to determine whether previously earned mileage may be applied to flights to secure upgrades.
| | Frequent Flier Programs | Passengers are responsible to contact their airline directly regarding mileage eligibility and accrual. Airline frequent flier programs determine whether to award miles in part or total based on their own rules which are updated frequently. Some discounted or promotional airfares as well as some code-share flights are not eligible for mileage accrual. Virgin Vacations will record frequent flier numbers when provided by the passenger prior to travel documents being issued. However, the addition of frequent flier numbers to airline records does not guarantee mileage eligibility which is at the sole discretion of each airline. Airline schedule changes may result in flights which were originally eligible for mileage accrual no longer being eligible. We highly recommend passengers to provide their frequent flier account information whenever checking in online and/or at the airport check-in desk. After travel has commenced, it is often not possible to apply for frequent mileage credit. Passengers are also responsible to determine whether previously earned mileage may be applied to flights to secure upgrades.
| | Airline Tickets | Most airline tickets are issued using special fares which cannot be changed or canceled without incurring additional cost. Should you lose or misplace your tickets while traveling, you should immediately notify the airline. In most cases they will have you complete a Lost Ticket Indemnity Form, and for a fee, issue replacement tickets.
| | Code-share Flights | Many airlines participate in alliances and special agreements with other airlines which permit passengers to travel from one point to another using more than one carrier. While your ticket may indicate that you are flying with one carrier (eg: Delta), you may find that you are actually seated in a plane belonging to another carrier (eg: Alitalia). Please review your airline itinerary carefully to determine which airline you should go to for check-in; if your flight is operated by a carrier other than the primary airline indicated on the itinerary, your itinerary will state "Flight Operated by (Airline)." If you have any concerns regarding which airline to check-in with, you may contact the airline directly or Virgin Vacations for clarification.
| | Luggage | All Virgin Vacations land tour packages allow one piece of luggage per person, plus carry-on bag. Please refer to “Airline Luggage Restrictions” for guidance regarding airline policies and charges for checked bags. As Virgin Vacations will not be responsible for loss or damage to luggage and personal belongings, you MUST report any loss or damage immediately at the time of the incident and obtain a written report from the local authority for submission to your insurance provider. Avoid placing valuables such as cameras in your checked luggage. If your luggage is lost or damaged by the airlines, a baggage claim form MUST be filed with the carrier before leaving the airport. Any cost to retrieve luggage will be your responsibility and you should retain receipts to submit to your insurance provider. See www.virgin-vacations.com/luggage.aspxfor Important Baggage Information for U.S. Travelers.
| U.S. Hazardous Materials Restrictions - Federal law forbids the carriage of hazardous materials aboard aircraft in your luggage or on your person. A violation can result in five years’ imprisonment and penalties of $250,000 or more (49 U.S.C. 5124). Hazardous materials include explosives, compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives and radioactive materials. Examples: Paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radio-pharmaceuticals. There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet articles carried in your luggage and certain smoking materials carried on your person. For more information, visit www.tsa.gov.
| | Avoiding Jet Lag | In order to minimize fatigue and general restlessness caused by jet lag, there are a few steps you may take including switching to your destination time zone when you board the plane, by sleeping and eating according to the new schedule, avoiding heavy eating, caffeine or alcoholic beverages before or during your flight, and by drinking plenty of water and/or fruit juice while flying. Try to sleep on overnight flights and then, upon arrival, avoid the temptation to nap until nighttime.
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| Arrival Procedures | Upon arrival, please complete immigration formalities and claim your luggage. If your program includes airport arrival transfers, check your voucher for specific instructions, as they vary with every destination. In most cases, you will be met after passing through Customs by the local representative who will be holding a Virgin Vacations sign and/or a sign with your name on it. In some instances you will be instructed to walk a short distance to a transportation counter. The company's name and location will be printed on your voucher. If for any reason you do not connect with the Virgin Vacations transfer personnel, go to the Tourist Information Desk and ask them to page the Virgin Vacations representative or phone the number on your voucher.
| | | What To Do When Your Flight Is Delayed | Airlines do not share flight manifest information. Therefore, the only way we may learn of a delay or schedule change while you are traveling is from you, the traveler. The sooner you are able to contact one of our offices, overseas or in the USA, the better we can respond. Virgin Vacations is only able to guarantee pre-reserved arrival transfers for up to one hour from the scheduled time, no matter the cause. In case you are delayed for any reason, and are unable to follow the instructions on your voucher, please make independent transfer arrangements and retain your receipts. Unused tour services, including transfers and hotel nights are not refundable. Upon your return home you will need to contact your airline and/or insurance carrier to investigate the possibility of reimbursement for any unused tour services.
| | Departure Procedures | If your program includes departure transfers, instructions will be stated on your voucher or provided locally.
| | Transfers | Due to local traffic and other extenuating circumstances, we ask that you allow 30 minutes from your scheduled transfer time for our representative to arrive. This includes hotel, airport and cruise transfers. Such possible delays are taken into consideration in scheduling transfers and you should therefore have no concerns about arriving late for your tour, flight or cruise. For transfers from a hotel, let the hotel reception desk or concierge know that you are waiting for a transfer. In the case of a missed transfer, reimbursement for your out-of-pocket expenses will be considered provided you obtain a written statement from the hotel's front desk verifying the length of time you waited, and the time you left the hotel, and a receipt for your transportation with time and date.
Escorted tour programs include transfers, providing you have purchased airfare from Virgin Vacations to arrive and depart on the scheduled tour dates. If you are traveling independently, you may purchase the transfers from Virgin Vacations or contract your own method of transportation to the hotel or cruise ship.
The cost of a transfer is more expensive than hiring a taxi, as a Virgin Vacations transfer necessarily includes round trip service, or 'dead-leg'. Often the places of call (airports, seaports, hotels) demand entrance and parking fees, where drivers may have to wait for up to an hour. Passengers comfortable hiring a taxi on their own and do not require assistance will save money
| | About Your Escorted Tour Participants in Israel | Please note that the number of participants may vary during your tour as we accommodate travelers at different points of the trip. All 11 Day and 15 Day passengers will begin their trip with the overnight in Jerusalem on Friday. At the end of the tour, 11 Day passengers will depart from Tel Aviv and fly home while 15 Day passengers will head to Eilat for an extended stay. Upon initial arrival to Jerusalem, you will be invited to join a welcome orientation with your Tour Manager and will meet your tour companions.
| | About Your Escorted Tour Participants in Jordan | Please note that the number of participants may vary during your tour as we accommodate travelers at different points in the itinerary. 9 Day Classic passengers will begin their trip with an overnight on Friday. 14 Day & 17 Day Jordan & Israel passengers will begin their trip with an overnight on Saturday. All Jordan passengers will go to Petra together. The 9 Day Classic and 14 Day Jordan & Israel will then head to the Dead Sea. The 17 Day Jordan & Israel will head to Amman, as they visit the Dead Sea later in Israel. All Jordan passengers will depart the country on Friday. 9 Day Classic passengers will depart from Amman and fly home. 14 & 17 Day Jordan & Israel passengers will cross the border into Israel where they will meet up with another group in Jerusalem and continue touring. Upon arrival at your first destination, you will be invited to join a welcome orientation with your Tour Manager and will meet your tour companions.
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| Hotels | Virgin Vacations has carefully selected each hotel based on overall quality, location, price, food, service, and cleanliness. All rooms are standard rooms with two single beds and private facilities, unless you have specifically requested and paid for an upgrade. Room selection is strictly at the discretion of the hotel management. We reserve the right to make hotel substitutions with those of equal standard.
| | Hotel Check-in/ Check-out | Check-in time is usually 4pm or later. Check-out time is 12 noon. If you will be arriving early in the day or departing in the evening, hotels will usually allow you to store your luggage in their luggage room. Ask at the front desk if the hotel can check you in earlier, or let you stay later.
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| Eco & Sustainable Tourism | We support global efforts to create a more eco-friendly world, intolerant of any forms of cruelty, abuse and intentional environmental destruction. To that end we ask that our clients maintain a watchful eye as they travel, and report any abuses they may encounter. One of the many benefits of tourism is the shared cultural knowledge and ultimate elimination of negative behavior through education. We rely on your good feedback to enable this element of symbiosis. As you travel to and learn about foreign cultures, we ask first and foremost that you practice tolerance and respect for local customs.
| | About Your Sightseeing | To ensure a pleasant and fair experience for passengers on our escorted tours, there is a mandatory seat rotation policy on our motor coaches which will be organized by your Tour Manager. When travel dates coincide with religious holidays and national celebrations, some monuments and sites may be closed, sometimes without prior notice. On these occasions, escorted touring itineraries may be amended to reflect these closures. Occasionally, during holidays and certain periods, and/or due to other unforeseen circumstances including weather conditions, there may be last-minute changes, sometimes after arrival, which may affect the sequence of the tour and locations visited. National monuments and tourist sites regularly undergo renovations, which can obscure the monument's view. No tour will be canceled due to renovations, however Virgin Vacations will decide based on the conditions whether to amend an itinerary.
| | Land Only Passengers (Escorted Tours) | Your tour manager will contact you after your arrival at your hotel. Passengers who have not purchased arrival transfers from Virgin Vacations should proceed directly to the hotel for checkin. The details of the hotel can be found in your documents.
| | Purchasing Tours Locally | On escorted tours, the guides will generally sell optional tours to passengers who have not pre-purchased them. Payment can be made by cash or credit card, unless otherwise noted below. This does not apply to Independent packages. Please see Virgin Vacations Terms & Conditions for more information. www.virgin-vacations.com/terms.aspx#optional
| Independent Activities - Virgin Vacations itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently and with due consideration. Virgin Vacations is not responsible for any activities not expressly included in its programs. Caution should be exercised when selecting certain activities that may require physical strength, coordination or exertion. Particular care should be taken when considering animal rides, such as on camels, mules or horses
| | Currency | We suggest getting a small amount of currency for the first country you're visiting before you leave the U.S. It is a good idea to carry a chart with you to help you convert U.S. dollars to the local currency. It's also a good idea not to carry too much money. Many countries have ATM machines that accept most U.S. ATM cards, but be sure you know your ATM password in numbers-the keypads on foreign ATMs don't always have letters. ATM machines will only dispense cash in local currency. Check with respective consulates to learn current currency allowances and requirements. Use your credit card whenever possible. Should you decide to carry cash or travelers checks, exchange them at banks where the rate is more favorable than at hotels or exchange bureaus. Please note that many banks and most vendors will not accept or exchange $100 bills. We suggest to carry $20 bills or smaller.
| Israel - The Shekel is the currency of Israel. Also, many vendors will accept payment in U.S. dollars.
| Jordan - The Jordanian Dinar is the currency of Jordan.
| | Credit Cards | While credit cards are accepted in most destinations, it is advisable to carry local currency. Inform your credit card company that you are traveling to avoid your card being blocked for security reasons.
Most US-issued credit cards rely on magnetic-strip technology rather than embedded microprocessor chips which are increasingly common overseas. These “chip-and-PIN” cards require users to punch in a personal identification number (PIN) instead of signing for a purchase. For example, many automated ticket kiosks, such as those commonly found at train stations, gas pumps and parking garages, don’t accept cards without a chip and PIN. Most cash registers are equipped to handle American cards but if you encounter difficulties, offer an alternative credit card or politely insist that the cashier keep trying to swipe the credit card. ATMs typically recognize and accept US issued debit cards. For travel to Europe, should you anticipate using ticket kiosks or purchasing train tickets locally, you may consider buying tickets and other basic purchases prior to departure.
| | Shopping | Most people enjoy bringing home at least one souvenir from the countries they visit. However, some find any amount of shopping to be too much while others never find enough opportunities.
We have built into our Escorted itineraries a few shopping stops at recommended spots. These stops are designed to enhance your experience by providing an opportunity to see first-hand quality locally-crafted merchandise which you may not be able to find alone. Shops are checked to ensure the quality and authenticity of the products they offer, and we limit guides from visiting other locations. In some cases, we plan these stops to provide an opportunity to use clean bathrooms and to stretch your legs.
While shopping independently, we advise you to exercise care and common sense when making any purchase. Always get a formal receipt. And remember that, just like in this country, if a deal seems too good to be true, it probably is!
About Tax-Free Shopping
Tax-Free Shopping (TFS) allows shoppers to reclaim the VAT (Value-Added Tax) or GST (Goods and Services Tax) they have paid on their shopping in some foreign countries. Currently, about 50 countries allow foreign visitors to have their taxes reimbursed. TFS is subject to national regulations such as minimum spend and restrictions on the types of products on which it can be claimed. TSF is currently available in Argentina, Australia, Austria, Belgium, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Indonesia, Ireland, Israel, Italy, Japan, Korea, Latvia, Lebanon, Liechtenstein, Lithuania, Luxembourg, Mexico, Morocco, The Netherlands, Norway, Poland, Portugal, Russian Federation, Singapore, Slovenia, Slovakia, Spain, South Africa, Sweden, Switzerland, Thailand, Turkey and the United Kingdom. Eligible countries and their specific regulations are subject to change at any time including the % of VAT which is reclaimable and the minimum purchase amount restriction. When planning to shop in a country with Tax-Free Shopping and to reclaim VAT/GST taxes, we recommend that you check the current regulations prior to completing your purchase. In many cases, stores will display signage such as “VAT Refunds for Tourists.” Normally, you will need to present your passport and receive a VAT Refund Application form(s) from the store along with an explanation of how to claim your refund. Sometimes this is completed at the airport upon departure or later via mail from your home. Service fees may apply. Alternatively, you may choose to work with a fee-based VAT Refund Service.
U.S. Customs & Shipping Charges
You may carry items with a fair retail value totaling $800 into the U.S. Taxes may be applied to the next $1,000 worth of merchandise. U.S. Customs determines the value of your items, often honoring a genuine sales receipt. Items which are shipped home are always subject to duty when received in the U.S. (in addition to shipping charges). Some shops may offer to include shipping and duties in the price but this typically means shipping only to the customs facility closest to you and payment only of the export duties; you would still need to collect the item and pay U.S. import duties. Please be aware that it is illegal to import products made from endangered animal species. U.S. Customs & Border Protection will seize these items, as well as most furs, coral, tortoise shell, reptile skins, feathers, plants, and items made from animal skins.
| Israel - Shopping hours: From Sunday to Thursday from 9:30 am to 7 pm. Sabbath is from sunset on Friday to sunset on Saturday. Because of this, most stores and businesses are closed on Saturday.
Most hotels and many restaurants throughout the country keep kosher (observe Jewish dietary rules) which means no mixing of meat and milk products in food preparation and not serving pork or shellfish. Non-kosher restaurants are open on Friday night and Saturday.
| Jordan - Shops and bazaars offer a wide array of interesting and beautiful items, including intricate sand art, ornate cotton wares, jewelry, glass, inlaid woodwork, and ceramics goods. With some vendors, you may experience high-pressure sales, and haggling is acceptable.
| | Your Safety is Very Important |
Prior to your trip, we strongly recommend that you visit the website of the U.S. Department of State at www.travel.state.gov, specifically the section which addresses International Travel. You should read the tips for foreign travel and travel warnings for the country or countries that you plan to visit. It is also important that you do not allow your common sense to take a vacation while on your trip. Here are several tips which, if followed, will save much potential hardship:
- Be aware of potentially dangerous places and situations as you would be at home. Avoid wearing expensive jewelry and carry your valuables concealed in inside pockets or hidden pouches. Your objective is to avoid drawing attention and to blend in with the crowd
- Don't put all your valuables (money, credit cards, passports, etc.) in the same place (in case one wallet is stolen, you should have other valuables and identification in another safe place)
- Do not leave valuables laying loose in your room. Use the hotel safe. Keep copies of your passports, credit card numbers and travelers checks numbers in the hotel safe
- Credit cards are generally accepted everywhere and are safer than traveling with large amounts of cash
- Do not pack valuables (cameras, computers, jewelry, etc.) in your checked luggage. Keep hard-to-replace valuables with you in your carry-on bag
- Keep wallets safely tucked into front trouser pockets and/or wear a money pouch inside your clothing
- Carry handbags close to your body, shoulder bags the cross-body method with the bag in front of your body.
If you've purchased an escorted tour program, your travel documents will include telephone numbers of local Virgin Vacations representatives who will do their utmost to assist you in the event of an emergency. The numbers are printed on your Virgin Vacations vouchers. Please copy the numbers. Once you relinquish the voucher, you will not have this information. Passengers traveling independently should employ the services of hotel concierges and local authorities.
| | Tourist Street Scams |
Pickpockets and thieves can destroy an otherwise wonderful holiday. Be mindful of these precautions to help avoid being scammed or robbed:
- Remain alert and cautious. Be wary of any unusual contact or commotion in crowded public places, including train stations, markets, subways and tourist sites;
- Be especially careful when traveling independently, or leaving your tour group to explore on your own. Try not to travel alone, especially at night. Avoid narrow alleys and poorly lit streets;
- Use only official taxis and check the change you receive from all taxi drivers and vendors;
- Beware of pickpockets often working with an accomplice who will distract you by spilling something on you, dropping a wallet or other seemingly valuable object, or tripping and falling down in front of you;
- Beware of aggressive street vendors who may approach you offering a demonstration which may end with you being pressured to purchase an item or act as a distraction for another pickpocket;
- Don’t tip beggars;
- Wear the shoulder strap of your bag across your chest;
- Carry modest amounts of cash (US dollars) in small denominations so that you can avoid flashing large bills when paying for small items;
- ATM machines can be a convenient way to carry less currency. However those machines too can be used for robbery. Be wary of anyone who can look over your shoulder when inputting PINs. Another scam involves rigging the machine with a plastic insert which makes your card retrieval difficult; the thief then removes your card after you walk away;
- If you are confronted, do not fight back - give up your valuables. If your possessions are lost or stolen, report the loss immediately to the local police and keep a copy of the official report for insurance claims.
| | Local Emergency Phone Numbers | Israel- Ambulance/Medical: 101
- Fire: 102
- Police: 100
| Jordan- Ambulance/Fire: 193
- Police: 192
| | Languages | Israel - Hebrew and Arabic are the local languages. English is generally spoken in tourist areas.
| Jordan - Arabic is the local language. Limited English is generally spoken in tourist areas.
| | Electricity | Please note: The U.S. uses 120 volts and you can purchase a converter and transformer at most hardware stores for your 120V appliances.
| Israel - The voltage used is 230 volts. Israeli sockets are usually 3-pronged, and foreign-made appliances generally require an adapter.
| Jordan - The voltage used is 220 volts.
| | Code of Conduct | Jordan - Jordan is an Islamic country. Visitors should observe normal courtesies. Shaking hands is a standard form of greeting. Women should dress modestly, especially in rural areas where traditional mores are more strictly followed. Beachwear should be confined to the beach and poolside. Alcohol cannot be purchased at stores during the month of Ramadan, though many hotels still serve during this period.
| | Gratuities | Tipping is always a matter of personal discretion. For your convenience, please use the summary below as a guideline for recommended gratuity amounts. Gratuities may be paid in U.S. Dollars or local currency equivalent. Please be aware that tipping is considered by many locals to be a part of their normal remuneration and some may approach you for additional "compensation." There is no need to be intimidated by the request, nor should you feel pressured to pay more than recommended. If you become uncomfortable by any behavior you encounter, please advise your tour manager or phone our local office. Numbers are provided in your documents for your convenience.
| | Suggested Tipping: Israel |
Tour Manager (Coordinator; may or may not act as a guide): $7 per person per day
Driver (Provides chauffeur services and limited assistance with luggage) : $3 per person per day, $2 per half day
Local Guide (Offers in-depth information at specific locations. There may be one or many guides along a tour program): $2 per person per day of sightseeing, $1 per half day
Housekeeping: $3 per room per day
Hotel porters and wait staff: Included
| Israel - Although bills normally include a service charge, it is customary to tip in restaurants and other places that cater to tourists. 12% is customary for good service. Taxi drivers do not expect gratuities and rounding up to the nearest shekel is usually sufficient.
| Jordan - Hotels and restaurants that are frequented mostly by tourists will add a gratuity to your bill and additional tipping is at your discretion. At smaller establishments it is customary to tip according to the level of service received. Taxi drivers do not expect a gratuity and rounding up to the nearest dinar is usually sufficient.
| | Food and Meals | As specified in each itinerary. Meals are based on the hotel's or restaurant's buffet or set menu. In general, beverages are not included, unless specifically stated. Although Virgin Vacations cannot make guarantees, every effort will be made to honor special dietary requests submitted in writing at least 72 hours prior to departure to info@virgin-vacations.com.
| Jordan - While it is generally safe to eat fully cooked meats and vegetables, care should be taken to avoid undercooked meat and uncooked fruits and vegetables. Because tap water is not potable, visitors should only drink bottled water or water that has been boiled and filtered. Avoid ice, as it is usually made from tap water.
| | Holidays - Israel | | Holidays 2013 | | Feb 24-25 | Purim | | Mar 26-Apr 2 | Pesach (Passover) | Apr 15 | Yom Ha'Atzmaut (Israel Independence Day) | May 15-16 | Shavu'ot (Pentecost) | Sep 5-6 | Rosh Hashana (New Year) | Sep 14 | Yom Kippur (Day of Atonement) | Sep 19-27 | Sukkot (Feast of Tabernacles) | Nov 28-Dec 5 | Chanukah (Festival of the Lights) |
| | Holidays 2014 | | Mar 16 | Purim | | Apr 15-22 | Pesach (Passover) | May 6 | Yom Ha'Atzmaut (Israel Independence Day) | Jun 4-5 | Shavu'ot (Pentecost) | Sep 25-26 | Rosh Hashana (New Year) | Oct 4 | Yom Kippur (Day of Atonement) | Oct 9 | Sukkot (Feast of Tabernacles) | Dec 17-24 | Chanukah (Festival of the Lights) |
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The Jewish Sabbath (Shabbat - Day of Rest) is on Saturday. Shabbat begins at nightfall on Friday and ends at nightfall on Saturday. All public services are closed on Friday and Eve of Holy Day, as well as Saturday and all Holidays. Stores and some restaurants close at midday on Friday and Eve of Holidays and are closed on Saturdays and all Holy Days. There is no public transportation on Friday afternoons, Saturdays, Eve of Holy Days and observed Holy Days. Muslim and Christian holidays are also observed by the respective populations. |
| | Holidays - Jordan | | Holidays 2013 | | Jan 1 | New Year's Day | | Jan 24 | Mawlid (Celebration of the Prophet's Birthday)* | | Mar 29 | Good Friday | | Apr 1 | Easter Monday | | May 1 | Labor Day | May 25 | Independence Day | Jun 5 | Prophets Ascension | Jun 9 | King Abdullah's Ascension to the Throne | Jul 9 - Aug 7 | Holy Month of Ramadan* | Aug 8 | Eid ul-Fitr (Feast of the Breaking of the Fast)* | Oct 15 | Eid al-Adha (Sacrifice Feast)* | Nov 4 | Islamic New Year* | Dec 25 | Christmas |
| | Holidays 2014 | | Jan 1 | New Year's Day | | Jan 14 | Mawlid (Celebration of the Prophet's Birthday)* | | Apr 18 | Good Friday | | Apr 21 | Easter Monday | | May 1 | Labor Day | May 25 | Independence Day | May 26 | Prophets Ascension | Jun 9 | King Abdullah's Ascension to the Throne | Jun 28 - Jul 27 | Holy Month of Ramadan* | Oct 4 | Eid al-Adha (Sacrifice Feast)* | Oct 25 | Islamic New Year* | Dec 25 | Christmas |
| * Please note that Islamic holidays are based on a lunar calendar, and exact dates depend on local sightings of the moon. Because of this, actual dates may vary slightly from the dates given above. Friday and Saturday are the official weekly holiday. Tourist services usually remain open, though banks and some businesses are closed. Christians attend religious services on Sundays. |
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